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Description
Regardless of the location of your employees, customers, or partners, they are always just a call or text away. Our dependable network facilitates communication on a global scale. Our innovative solutions seamlessly integrate the platforms you rely on, ensuring a smooth experience for both your employees and customers. BICS offers a Communications Platform as a Service (CPaaS) that enables businesses to develop and manage global multichannel communication campaigns effortlessly. With a user-friendly low-code visual builder, companies can create tailored communication workflows without the need for coding, effectively merging various channels. The service guarantees dependable delivery, leveraging BICS' carrier-grade network that spans over 180 nations and connects with more than 900 operators, ensuring high quality, reliability, and security. Furthermore, it integrates effortlessly with existing technology infrastructures, including CRM systems and collaboration tools, thus promoting efficient operations and improved customer engagement. This comprehensive approach ensures that your communications are not only effective but also adaptable to your evolving business needs.
Description
Experience cutting-edge telecommunications software combined with a robust communication network designed to enhance your business capabilities. Our hosted solutions are engineered to elevate both your outbound and inbound calling operations while simultaneously cutting down costs. We offer enterprise-grade SIP Trunking at competitive wholesale prices, ensuring unlimited capacity for high-quality, high-volume outbound VoIP services. By implementing our system, you can lower your office telephony expenses and enhance functionality through features like unique call routing, call recording, and comprehensive reporting. Our specially designed network is equipped to manage incredibly high call volumes while maintaining outstanding call quality and unwavering reliability. If you need to reach more clients, Blue Telecoms provides advanced features such as industry-leading answer machine detection, outbound number rotation, and lead recycling strategies. We utilize only tier 1 VoIP carriers and infrastructure, guaranteeing superior service and reliability. Additionally, our multiple carrier partnerships ensure that your critical projects remain uninterrupted, no matter the circumstances. With Blue Telecoms, you can take your communication capabilities to new heights.
API Access
Has API
API Access
Has API
Integrations
Microsoft Teams
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BICS
Founded
1996
Country
Belgium
Website
www.bics.com
Vendor Details
Company Name
Blue Telecoms
Country
United States
Website
bluetelecoms.com
Product Features
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911