Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The cloud-based BEACON Software as a Service (SaaS) provides a comprehensive solution for utility management and consumer engagement, addressing needs such as meter reading, proactive exception management, and detailed reporting. Leveraging advanced ORION endpoints, the BEACON SaaS captures interval meter reading data through various communication technologies, including cellular, fixed networks, and mobile methods, delivering 15-minute interval data as frequently as four times a day. This system offers in-depth analytics and a complete overview of the water utility and metering system efficiency. Users benefit from instant access to metering data and system alerts through a user-friendly interface that features extensive custom reporting options. Additionally, it promotes proactive exception management by sending timely alerts and real-time notifications to quickly address operational and customer service challenges. With APIs that facilitate easy integration with customer information systems (CIS), billing processes, and other utility platforms, BEACON SaaS stands out as a flexible cloud-based solution. Ultimately, its design not only enhances operational efficiency but also improves customer satisfaction through effective engagement strategies.
Description
Advanced Metering Infrastructure (AMI) holds the promise of revolutionizing your business operations and enhancing customer service experiences. However, conventional AMI solutions often involve costly meter data management (MDM) systems that can be expensive to deploy, operate, and maintain, while also constraining the effective use of AMI data. Utegration’s MeterData4U stands out as a next-generation AMI solution that integrates AMI and customer information systems (CIS) into a single, sophisticated, patented platform. This unification simplifies architecture and optimizes business processes, making it more cost-effective for utility companies to innovate and foster meaningful interactions with their customers. With SAP-certified integration, MeterData4U ensures a reliable investment, delivering a comprehensive perspective on metering, billing, and customer data. Moreover, it offers exceptional insights into daily operations and advanced analytical functions. By streamlining processes and reducing the need for manual interventions, MeterData4U significantly shortens the time required to address customer inquiries, improving overall efficiency and satisfaction. In this way, utilities can leverage technology to create more responsive and engaging customer service.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Invoice Cloud
No
MiServices
No
SAP Cloud Platform
No
SAP Store
No
Integrations
Invoice Cloud
Yes
MiServices
Yes
SAP Cloud Platform
Yes
SAP Store
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Badger Meter
Founded
1905
Country
United States
Website
www.badgermeter.com/products/analytics-software/beacon/
Vendor Details
Company Name
Utegration
Country
United States
Website
www.utegration.com/products/meterdata4u/