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Average Ratings 0 Ratings
Description
The cloud-based BEACON Software as a Service (SaaS) provides a comprehensive solution for utility management and consumer engagement, addressing needs such as meter reading, proactive exception management, and detailed reporting. Leveraging advanced ORION endpoints, the BEACON SaaS captures interval meter reading data through various communication technologies, including cellular, fixed networks, and mobile methods, delivering 15-minute interval data as frequently as four times a day. This system offers in-depth analytics and a complete overview of the water utility and metering system efficiency. Users benefit from instant access to metering data and system alerts through a user-friendly interface that features extensive custom reporting options. Additionally, it promotes proactive exception management by sending timely alerts and real-time notifications to quickly address operational and customer service challenges. With APIs that facilitate easy integration with customer information systems (CIS), billing processes, and other utility platforms, BEACON SaaS stands out as a flexible cloud-based solution. Ultimately, its design not only enhances operational efficiency but also improves customer satisfaction through effective engagement strategies.
Description
BlueOceanUtility utilizes the leading and widely recognized SAP Business One technology, providing a sophisticated and cost-effective billing solution tailored to your operational needs. Designed specifically for small to medium-sized utility companies, this software operates within a SINGLE DATABASE, catering to all your requirements seamlessly. It offers advanced features that were previously accessible only to the largest utility providers, ensuring that you can offer exceptional service to your customers. The solution is customized for various sectors, including Electric, Water, Wastewater, and Stormwater billing, all while maintaining its foundation on SAP Business One® Software. Its extensibility allows for adaptation to your unique demands without compromising the integrity of the integrated database. Additionally, the user-friendly dashboard reporting provides instant access to consistent financial summaries and detailed billing insights. It also integrates with ITRON® Meter Reading Handhelds, outsourced A/R Collection Services, and banking systems, capturing comprehensive utility data to empower consumers with enhanced energy management applications. Ultimately, BlueOceanUtility stands out as a flexible and powerful tool designed to elevate the performance of utility operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Badger Meter
Founded
1905
Country
United States
Website
www.badgermeter.com/products/analytics-software/beacon/
Vendor Details
Company Name
Blue Ocean Systems
Founded
2005
Country
United States
Website
www.blueoceanutility.com/industry-solution
Product Features
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
Yes
Work Order Management
Yes