Average Ratings 0 Ratings
Average Ratings 8 Ratings
Description
Incident tracking software allows organizations to document, manage, and monitor incidents from the initial report through to resolution. This sophisticated incident management solution harnesses cutting-edge technology while remaining budget-friendly, adaptable, and user-friendly. BCS Tracker is a robust cloud-based software that enables real-time incident and daily log recording, complete with GPS tracking capabilities. This intuitive platform provides a centralized repository where detailed records of incidents can be maintained. Every phase of an incident is documented online, allowing users to monitor its development until it reaches closure. This system not only facilitates the analysis of incidents in an efficient and cost-effective manner but also aids in the formulation of informed actions and strategies to enhance security measures. Additionally, users benefit from real-time notifications, empowering them to respond swiftly and effectively to a variety of situations as they arise, ultimately fostering a proactive approach to incident management.
Description
Callgoose SQIBS – Revolutionizing IT Automation and Incident Management
Callgoose SQIBS stands as an advanced automation platform designed to enhance IT operations, streamline incident response, and boost system reliability. It features instant alerts, on-call scheduling, automatic incident remediation, and smooth integrations to reduce downtime and increase operational efficiency.
🔹 Use Cases: Automatic incident remediation, scheduling for on-call personnel, automation of processes, management of IT requests, event-driven automation, and integrations with cloud services.
🔹 Target Users: Corporations, DevOps teams, managed service providers (MSPs), and IT departments across various sectors, including software as a service (SaaS), finance, e-commerce, telecommunications, and healthcare.
🔹 Notable Features: Alerts through multiple channels, automation of runbooks, absence of per-user charges, and complete customization options.
🔹 Pricing: Subscriptions range from a Freemium option ($0) to a Dedicated plan ($1000/month), with automation capabilities included in all paid tiers.
Compatible with any IT service management (ITSM), DevOps, or cloud solution, Callgoose SQIBS is designed to be scalable and cost-efficient while providing seamless IT automation. Additionally, users can expect ongoing updates and improvements to enhance their experience further. 🚀
API Access
Has API
No
API Access
Has API
Yes
Integrations
ActiveControl
Yes
Airbrake
No
Amazon CloudWatch
No
Amazon EventBridge
No
Amazon OpenSearch Service
No
Ansible
No
Auvik
No
CloudMonitor
No
Splunk AppDynamics
No
Integrations
ActiveControl
No
Airbrake
Yes
Amazon CloudWatch
Yes
Amazon EventBridge
Yes
Amazon OpenSearch Service
Yes
Ansible
Yes
Auvik
Yes
CloudMonitor
Yes
Splunk AppDynamics
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$10/month
Freemium Plan ($0/month) – Perfect for individuals or small teams, this plan supports up to 2 users. However, automation is not included in this plan.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Basic Plan ($10/month) – Designed for small teams, this plan supports up to 5 users with a maximum of 3 teams. Automation is included at no extra charge.
Standard Plan ($90/month) – Ideal for mid-sized businesses, this plan supports up to 100 users, ensuring seamless automation for incident response and IT operations.
Enterprise Plan ($500/month) – Built for larger organizations, this plan accommodates up to 500 users, providing enterprise-level automation, security, and real-time incident management capabilities.
Dedicated Plan ($1000/month) – Best suited for large-scale enterprises, this plan supports up to 1000 users, offering comprehensive automation, priority support, and enhanced scalability.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BCS
Country
United States
Website
bcsint.com/bcs-tracker-incident-management/
Vendor Details
Company Name
ZEAZONZ TECHNOLOGIES
Country
Singapore
Website
www.zeazonz.com
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
Yes
IT Incident Management
Yes
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes