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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A customer intelligence platform designed to aid brands in examining and forecasting user behavior across various channels is essential for modern marketing strategies. This platform enables swift and precise data analysis, allowing businesses to uncover behavioral patterns and trends for informed decision-making, leveraging the capabilities of AI and machine learning. B2Metric seamlessly connects with a wide array of data sources, including commonly used databases, to facilitate comprehensive insights. By predicting customer churn, brands can enhance their retention strategies and implement timely preventive measures. Additionally, customers can be categorized into specific segments based on their behaviors, attributes, and preferences, thus allowing for more targeted marketing initiatives. The refinement of marketing strategies through data-driven insights boosts performance, enhances targeting precision, personalizes customer interactions, and optimizes budget allocation. Furthermore, creating tailored marketing efforts and optimizing touchpoints leads to distinctive customer experiences. With AI-driven marketing analytics, businesses can effectively reduce user churn while fostering growth. By identifying customers at risk of leaving, companies can devise proactive retention strategies utilizing sophisticated machine learning algorithms, ultimately ensuring sustained engagement and loyalty. This comprehensive approach to customer intelligence empowers brands to thrive in an increasingly competitive landscape.

Description

RetentionEngine enables you to create a cancellation process that gathers valuable insights regarding the reasons behind customer cancellations, aims to retain those customers, and highlights trends throughout their engagement with your product. Dissatisfied customers offer the most critical insights for improvement—what failed them, who experienced the problem, and what might persuade them to reconsider? These are essential questions that RetentionEngine assists in addressing and refining. Notably, 80% of customers indicate that a business could have taken actions to prevent their cancellation. Your existing customers serve as powerful marketers, and negative cancellation experiences can spread quickly among potential clients. With churn rates increasing, RetentionEngine helps you save valuable time and protect your revenue. We have put in the effort so you can focus on what matters! You can easily get started with a straightforward integration into your subscription service. RetentionEngine stands out as the only no-code, AI-driven offboarding solution specifically crafted to help you retain customers, conserve time, and boost your revenue while enhancing overall customer satisfaction. Additionally, by utilizing our platform, you’ll gain a deeper understanding of customer behavior that can inform future strategies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stripe
Amazon Redshift
AppsFlyer
Bold Subscriptions
Chargebee
CleverTap
Cratejoy
Firebase
Google Cloud BigQuery
Google Play
Insider
JW Player
Mixpanel
Oracle Cloud Infrastructure
Oracle Database
Recurly
Related Marketing Cloud
SQL Server
Shopify
Snowflake

Integrations

Stripe
Amazon Redshift
AppsFlyer
Bold Subscriptions
Chargebee
CleverTap
Cratejoy
Firebase
Google Cloud BigQuery
Google Play
Insider
JW Player
Mixpanel
Oracle Cloud Infrastructure
Oracle Database
Recurly
Related Marketing Cloud
SQL Server
Shopify
Snowflake

Pricing Details

$99 per month
Free Trial
Free Version

Pricing Details

$59 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

B2Metric

Country

United States

Website

b2metric.com

Vendor Details

Company Name

RetentionEngine

Founded

2020

Website

www.retentionengine.com

Product Features

Customer Journey Mapping Tools

Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives