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features
design
support

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Description

B2Chat is a web application designed to enhance customer service for businesses through efficient chat management. By enabling rapid responses to customer inquiries, businesses can manage the necessary number of agents all from a single platform. With B2Chat, you can consolidate chats across multiple channels, including Facebook Messenger, Instagram, LiveChat, Telegram, and WhatsApp. Seize the opportunity to convert every interaction into a sale by streamlining your communication channels; this allows your team to respond to all customer inquiries without the hassle of logging into each platform individually. Boost your response efficiency with pre-set messages, ensuring that both your staff and customers save valuable time. Additionally, you can generate detailed reports on your team's performance, analyze key statistics, and make informed decisions to refine your business strategies for even greater success. This comprehensive approach not only simplifies customer interactions but also empowers businesses to optimize their service delivery.

Description

GPTRecap is an innovative web platform that converts your interactions with ChatGPT and other AI systems into a visually appealing report reminiscent of a “Wrapped” experience, providing insights powered by artificial intelligence alongside stunning visual analytics, all within a user-friendly interface. Once you upload your chat logs, GPTRecap meticulously analyzes each message to reveal more than 33 distinct personality archetypes and monitor essential metrics such as the total number of messages, response times, sentiment trends, topic clusters, and frequency of keywords. Its efficient single-pass processing engine categorizes conversation content, identifies conversational trends, and creates shareable dashboards featuring interactive charts, personality profiles, usage statistics, and summary cards. Users have the flexibility to personalize the insights they wish to include, select from a range of visual themes, and export their findings as PDFs or graphics optimized for social media sharing. With a strong emphasis on user privacy, data can be processed on the client's side or securely uploaded, and the responsive web interface seamlessly accommodates various chat formats, making it accessible for a wide range of users. Additionally, GPTRecap continues to evolve with new features aimed at enhancing user engagement and analytical depth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT No 
Facebook Messenger Yes 
Instagram Yes 
LiveChat Yes 
Telegram Yes 
WhatsApp Yes 

Integrations

ChatGPT Yes 
Facebook Messenger No 
Instagram No 
LiveChat No 
Telegram No 
WhatsApp No 

Pricing Details

$80 per month
Free Trial Yes 
Free Version No 

Pricing Details

$4.99 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

B2Chat

Founded

2017

Country

Colombia

Website

www.b2chat.io

Vendor Details

Company Name

GPTRecap

Country

United States

Website

gptrecap.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing Yes 
Website Visitor Tracking No 

Product Features

Alternatives

Alternatives