Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

B2B Wave is a comprehensive eCommerce platform tailored for wholesale distributors, manufacturers, and dropshipping suppliers. This cloud-based solution facilitates the acceptance of orders and reorders, the creation of an online product catalog, the addition of various price lists, customer management, and the synchronization of accounting and inventory systems, enhancing operational efficiency. Furthermore, users can leverage Zapier for integration with over 2000 applications, along with the option to develop personalized integrations through their robust API. Providing a seamless experience for both suppliers and clients, B2B Wave boasts a rapid deployment process and an exceptional onboarding experience, allowing your B2B online store to be operational in less than a day. Customer information is securely housed in a datacenter that meets ISO and SOC II certifications, with round-the-clock monitoring, monthly audits, and bi-daily data backups ensuring high levels of security. Various pricing tiers are available, and potential users can explore its features with a complimentary 30-day trial, making it an attractive option for businesses looking to enhance their online sales capabilities.

Description

The returns process in B2B wholesale, distribution, and manufacturing sectors has turned chaotic due to the reliance on PDF forms, email communications, and manual data entry. To alleviate this congestion in shipping documentation, it's essential to equip your shipping and receiving teams with up-to-the-minute information on anticipated returns throughout the day. Customers can conveniently manage their returns through your website, mobile app, or a link provided to them. With real-time integrations, they will have access to precise pricing and historical purchase order details at their fingertips. The Return Merchandise Authorization (RMA) is generated in your ERP system, incorporating business logic to ensure accurate assessments of warehouse returns, freight charges, and restocking fees. This user-friendly portal keeps customers informed with live updates on the status of their returns, benefiting customer service and warehouse personnel alike. By streamlining the returns experience, your customers enjoy a hassle-free process accompanied by timely status notifications, leading to increased satisfaction and loyalty. Moreover, this efficient system not only enhances operational productivity but also fosters stronger relationships with your clients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Enterprise HR
ADP Global Payroll
ADP Next Gen HCM
ADP Onboarding
ADP StandOut
ADP Streamline
ADP Succession Management
ADP Total Absence Management
ADP Workforce Now On the Go
Acumatica Cloud ERP
Authorize.Net
Brightpearl
DentalTap
EasyPost
Oracle Fusion Cloud ERP
QuickBooks Online
QuickBooks Online Advanced
Square Payments
Xero
Zynk

Integrations

ADP Enterprise HR
ADP Global Payroll
ADP Next Gen HCM
ADP Onboarding
ADP StandOut
ADP Streamline
ADP Succession Management
ADP Total Absence Management
ADP Workforce Now On the Go
Acumatica Cloud ERP
Authorize.Net
Brightpearl
DentalTap
EasyPost
Oracle Fusion Cloud ERP
QuickBooks Online
QuickBooks Online Advanced
Square Payments
Xero
Zynk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

B2B Wave

Founded

2016

Country

United Kingdom

Website

www.b2bwave.com

Vendor Details

Company Name

Continuum

Country

United States

Website

www.gocontinuum.ai

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Product Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Alternatives

Alternatives

Kentro Reviews

Kentro

Kentro.io