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support

Description

Utilize natural language processing to derive insights from unstructured text without needing machine learning expertise, leveraging a suite of features from Cognitive Service for Language. Enhance your comprehension of customer sentiments through sentiment analysis and pinpoint significant phrases and entities, including individuals, locations, and organizations, to identify prevalent themes and trends. Categorize medical terminology with specialized, pretrained models tailored for specific domains. Assess text in numerous languages and uncover vital concepts within the content, such as key phrases and named entities encompassing people, events, and organizations. Investigate customer feedback regarding your brand while analyzing sentiments related to particular subjects through opinion mining. Moreover, extract valuable insights from unstructured clinical documents like doctors' notes, electronic health records, and patient intake forms by employing text analytics designed for healthcare applications, ultimately improving patient care and decision-making processes.

Description

Accelerate your typing efficiency across various applications, including text editors, email clients, web browsers, and medical record systems. PhraseExpress has the potential to save countless hours for professionals in fields such as technical support, customer service, help desks, call centers, and medical transcription. It allows users to categorize text snippets into customizable sections for quick retrieval. In addition to organizing phrases in a hierarchical format, PhraseExpress can also manage them across multiple dimensions. This versatile phrase library can be seamlessly switched between different languages, making it particularly useful for multilingual call centers. Furthermore, PhraseExpress features an advanced Macro Recorder that captures your repetitive actions for later playback, functioning like a tape recorder for unlimited use. This feature not only streamlines workflow but also enhances productivity by minimizing the need to perform the same tasks repeatedly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace Yes 
Dropbox No 
Google Drive No 
Microsoft OneDrive No 
Synology Drive No 
TAS Insight Engine Yes 
Unremot Yes 
iCloud No 
ownCloud No 

Integrations

Azure Marketplace No 
Dropbox Yes 
Google Drive Yes 
Microsoft OneDrive Yes 
Synology Drive Yes 
TAS Insight Engine No 
Unremot No 
iCloud Yes 
ownCloud Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/cognitive-services/text-analytics/

Vendor Details

Company Name

Bartels Media

Country

Germany

Website

www.phraseexpress.com

Product Features

Natural Language Processing

Co-Reference Resolution Yes 
In-Database Text Analytics Yes 
Named Entity Recognition Yes 
Natural Language Generation (NLG) Yes 
Open Source Integrations Yes 
Parsing No 
Part-of-Speech Tagging Yes 
Sentence Segmentation Yes 
Stemming/Lemmatization Yes 
Tokenization No 

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