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Average Ratings 55 Ratings

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support

Description

Efficiently and precisely convert audio into text across over 85 languages and their variations. Enhance transcription accuracy by customizing models to better suit specific industry jargon. Unlock the full potential of spoken audio by allowing for search capabilities or analytics on the transcribed text, or enabling actions through your chosen programming language. Achieve high-quality audio-to-text transcriptions through advanced speech recognition technology. Expand your base vocabulary by incorporating particular terms or create your own bespoke speech-to-text models. Operate Speech to Text in various environments, whether in the cloud or locally through containers. Leverage the powerful technology that supports speech recognition in Microsoft products. Transform audio input from diverse sources, including microphones, audio files, and blob storage. Utilize speaker diarisation techniques to identify who spoke and when. Obtain well-structured transcripts complete with automatic punctuation and formatting. Customize your speech models for a better understanding of terminology specific to your organization or industry, ensuring a higher level of accuracy in your transcriptions. This versatility makes it easier to adapt the technology to your specific needs and applications.

Description

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avaya Aura No 
Azure Marketplace Yes 
Cisco AnyConnect No 
Five9 No 
Lont Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Twilio No 

Integrations

Avaya Aura Yes 
Azure Marketplace No 
Cisco AnyConnect Yes 
Five9 Yes 
Lont No 
Microsoft 365 No 
Microsoft Azure No 
Twilio Yes 

Pricing Details

$1 per audio hour
Free Trial Yes 
Free Version No 

Pricing Details

Contact us
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/cognitive-services/speech-to-text/

Vendor Details

Company Name

LumenVox

Founded

2001

Country

United States

Website

www.lumenvox.com/

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Auto Dialer

Call Center Management No 
Call Recording No 
Call Reporting No 
Call Scripting Yes 
Lead Management No 
Power Dialer No 
Predictive Dialer Yes 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis No 
Virtual Assistant No 

Speech Recognition

Audio Capture Yes 
Automatic Form Fill No 
Automatic Transcription Yes 
Call Analysis Yes 
Concatenated Speech Yes 
Continuous Speech Yes 
Customizable Macros No 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis Yes 
Variable Frequency No 
Voice Recognition Yes 

Transcription

AI / Machine Learning Yes 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription Yes 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search Yes 
Multi-Language Support Yes 
Natural Language Processing (NLP) Yes 
Playback Controls No 
Speech Recognition Yes 
Subtitles No 
Text Editor No 
Timecoding No 

Alternatives