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features
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support

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Description

Translate audio in over 30 languages and tailor your translations to reflect your organization’s unique terminology, using your chosen programming language. Experience the advantages of fast and dependable speech translation, driven by advanced neural machine translation technology. With just one API call, you can generate both speech-to-speech and speech-to-text translations seamlessly. Speech Translation captures the essence of complete sentences, ensuring precise and fluent translations, which enhances communication among speakers of various languages. You can also personalize speech recognition and translation for terminology that is specific to your business sector. Build and implement a custom translation system without needing expertise in machine learning. Additionally, Speech Translation has the capability to eliminate verbal fillers (like "um" and "uh"), remove repeated phrases, insert appropriate punctuation and capitalization, and filter out profanities, resulting in more polished translations. This allows you to provide translations that are not only accurate but also easy to read, thanks to an engine specifically designed to normalize speech output. Ultimately, this technology streamlines cross-lingual communication and fosters better understanding in diverse environments.

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure AI Services Yes 
Microsoft Azure Yes 
Salesforce No 

Integrations

Azure AI Services No 
Microsoft Azure No 
Salesforce Yes 

Pricing Details

$0.36 per hour
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/products/ai-services/speech-translation/

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

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