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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A feature within the Speech service that confirms and recognizes individual speakers enhances customer interactions. By facilitating seamless and secure experiences, the solution improves customer satisfaction through efficient verification methods. Utilizing voice as a means of authentication allows for smooth and secure engagements across various platforms, including web applications and call centers. The speaker verification process can utilize either specific passphrases or open-ended voice input to achieve its goal. Furthermore, it offers significant advantages in scenarios involving multiple speakers, allowing the system to identify individuals among a group of enrolled users. This functionality supports personalized interactions by attributing speech to specific speakers and enhances multiuser voice recognition capabilities. In essence, this feature not only streamlines the verification process but also enriches the overall engagement experience for customers.

Description

AI-powered voice recognition technology and voice authentication technology can transform customer engagement. Flexible voice-enabled technology enables you to create a solution that addresses all your customers' needs, quickly and affordably. We do one thing well. Voice enablement for your apps is what we do. Deliver great voice automation and interactions. LumenVox ASR/TTS are both accurate and affordable. This will help you increase efficiency on both ends of the phone line. You won't be the same person twice. To serve all your customers, you can recognize multiple dialects using a single global language model. You have maximum flexibility in terms of capabilities, implementation, and monetization. LumenVox allows you to think of it and build it.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Experience Platform
Azure AI Content Safety
Azure AI Services
Cisco AnyConnect
Five9
Twilio
Vocantas Communicate

Integrations

Avaya Experience Platform
Azure AI Content Safety
Azure AI Services
Cisco AnyConnect
Five9
Twilio
Vocantas Communicate

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/services/cognitive-services/speaker-recognition/

Vendor Details

Company Name

LumenVox

Founded

2001

Country

United States

Website

www.lumenvox.com

Product Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Product Features

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Alternatives

Alternatives

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