Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Azure Lighthouse enables efficient management across multiple customers, allowing partners to enhance their service offerings through increased automation and streamlined processes. These capabilities can be uniformly applied across various marketplace solutions, Azure services, APIs, and licensing frameworks. By leveraging cross-customer management tools, you can minimize manual operations and effectively scale customer oversight. Gain comprehensive insights into client environments directly from your own interface, thereby enhancing operational clarity. Moreover, automate onboarding and other engagement processes to make them more efficient. Customers can benefit from a unified control plane that allows them to oversee and interact with different partners while ensuring precise access controls. This approach not only simplifies management but also fosters trust through transparency and accountability in your operations. By prioritizing these elements, you can significantly improve customer satisfaction and loyalty.
Description
Many PSA tools tend to be overly complicated, brimming with features that often necessitate intricate setups by experts before they can be effectively utilized. In contrast, Zest was designed with the belief that a PSA should meet the specific needs of MSP managers and technicians while being operable immediately upon installation. Unlike other systems, Zest is ready to go right out of the box, eliminating the lengthy process of configuration that can take months. This unique approach sets Zest apart, enhancing your MSP's ability to attract and retain clients. With an emphasis on streamlining technicians' workflows and workloads, Zest is the PSA solution that technicians genuinely appreciate using. Keeping clients satisfied is essential for the success of any MSP, and Zest ensures that you have a clear view of the status of every account. Created as a counterpoint to cumbersome and intricate MSP management systems, Zest removes unnecessary customizations, the need for extensive configuration, and the expense of additional staff, providing only the essential tools you require. By simplifying the management process, Zest empowers your team to focus on what truly matters—delivering exceptional service to your clients.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Addigy
No
Azure Marketplace
Yes
Google Calendar
No
Hudu
No
IT Glue
No
Level
No
Microsoft Outlook
No
NinjaOne
No
QuickBooks Online
No
Quoter
No
Integrations
Addigy
Yes
Azure Marketplace
No
Google Calendar
Yes
Hudu
Yes
IT Glue
Yes
Level
Yes
Microsoft Outlook
Yes
NinjaOne
Yes
QuickBooks Online
Yes
Quoter
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$79 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/services/azure-lighthouse/
Vendor Details
Company Name
Zest MSP
Country
United States
Website
www.zestmsp.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
Yes
CRM
No
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
No
Scheduling
Yes
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No