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Description
The Azure Health Bot enables healthcare developers to create and implement AI-driven conversational experiences that are compliant and scalable. This platform integrates a comprehensive medical database with advanced natural language processing to accurately interpret clinical language, allowing for easy customization tailored to specific organizational needs. It adheres to stringent industry compliance standards while ensuring privacy protection in accordance with HIPAA regulations. Users can develop health bots that utilize pre-existing medical knowledge bases, triage systems, and language models specifically designed for clinical contexts. Additionally, the service facilitates a smooth transition from bot interactions to real-time support from healthcare professionals, such as doctors or nurses. To streamline the development of healthcare applications, it offers a collection of scenario templates tailored to the industry, which can significantly expedite the building process. Furthermore, organizations can enhance their unique scenarios through specialized configuration options and extensibility tools, ensuring that their health bots are both effective and relevant to their specific needs. This versatility makes the Azure Health Bot an invaluable resource for improving patient engagement and managing health-related inquiries efficiently.
Description
When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message.
A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages.
What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses.
Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
No
Azure Marketplace
Yes
Elation Health
No
Microsoft Azure
Yes
Microsoft Teams
Yes
ModMed
No
athenaOne
No
eMedicalPractice
No
Integrations
AdvancedMD
Yes
Azure Marketplace
No
Elation Health
Yes
Microsoft Azure
No
Microsoft Teams
No
ModMed
Yes
athenaOne
Yes
eMedicalPractice
Yes
Pricing Details
$2.50 per 1,000 messages
Free Trial
Yes
Free Version
No
Pricing Details
$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/products/bot-services/health-bot/
Vendor Details
Company Name
Talkie
Founded
2017
Country
Poland
Website
talkie.ai/
Product Features
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
Yes
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes