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ease
features
design
support

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Description

Develop applications utilizing conversational language understanding, an advanced AI capability that interprets user intentions and extracts crucial details from informal dialogue. Design customizable intent classification and entity extraction models tailored to your specific terminology across 96 different languages, allowing for multilingual functionality without the need for retraining after initial training in one language. Swiftly generate intents and entities while tagging your own utterances, and incorporate prebuilt components from an extensive range of standard types. Assess your models using integrated quantitative metrics such as precision and recall to ensure optimal performance. A user-friendly dashboard simplifies the management of model deployments within the accessible language studio. Effortlessly integrate with various other features in Azure AI Language, alongside Azure Bot Service, to create a comprehensive conversational experience. This conversational language understanding represents the evolution of Language Understanding (LUIS) and enhances the way users interact with technology. As the demand for intuitive communication increases, leveraging this technology can significantly improve user engagement and satisfaction.

Description

HumanFirst revolutionizes the way you handle infrastructure and workflows for exploring, curating, and scaling your AI training data. Our solutions empower the expansion of NLU and NLP capabilities, significantly speeding up the advancement of conversational AI. By ensuring that authentic voice-of-the-customer data is consistently integrated, we enhance the relevance and effectiveness of your models. With HumanFirst Studio, managing voice and text data for training and refining natural language understanding (NLU) models becomes effortless. Eliminate expensive and inconsistent data ingestion and labeling procedures, opting instead for a streamlined experience that enables immediate enhancements to your AI performance using actual data. You can easily import requests from your Search and Help Center, emails, live chat, or voice call logs to ensure your AI continually learns to understand customer needs better. This allows for the discovery of intents and their enhancement in precision. The traditional approach of guessing which intents require training and manually creating training phrases can be cumbersome, often resulting in insufficient coverage and accuracy of intents, which can hinder the overall effectiveness of your AI solutions. Ultimately, embracing HumanFirst allows your organization to focus on what truly matters: delivering exceptional customer experiences driven by intelligent AI.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure AI Bot Service
Azure AI Services
LUIS
Microsoft Azure
Microsoft Bot Framework

Integrations

Azure AI Bot Service
Azure AI Services
LUIS
Microsoft Azure
Microsoft Bot Framework

Pricing Details

$2 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/products/ai-services/conversational-language-understanding/

Vendor Details

Company Name

HumanFirst.ai

Founded

2017

Country

Canada

Website

www.humanfirst.ai/

Product Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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