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features
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support

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Description

Aysling serves as a comprehensive PSA (Professional Services Automation) software that effectively manages every aspect of your B2B operations, spanning from contracts to cash flow, as well as project execution to payment processing. Its deployment is straightforward, and it is designed to be user-friendly and simple to oversee, providing excellent support and guidance throughout. Aysling integrates a robust Sales CRM alongside features like Order Management, Project Management, Labor Tracking, Subscription Management, Service Ticketing, Workflow Automation, and Billing, all within a single cloud-based platform. Furthermore, it supports numerous dedicated integrations with popular tools such as QuickBooks Online, Twilio, and Zapier, enhancing its versatility and functionality for businesses. With Aysling, companies can streamline their processes and improve efficiency across various departments.

Description

SherpaDesk, an all-in-one helpdesk program, is easy to use. Professional services with all the tools you need You can run your business and have the time to do what you love best: Your customers will receive world-class support

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Constant Contact Yes 
Dropbox Yes 
FreshBooks No 
Gmail Yes 
Help Desk Migration No 
HubSpot CRM Yes 
HubSpot Content Hub Yes 
HubSpot Customer Platform Yes 
HubSpot Marketing Hub Yes 
Mailchimp Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Microsoft Outlook Yes 
NinjaOne No 
Pendo Yes 
Pendo Yes 
Slack Yes 
Twilio Yes 

Integrations

QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Constant Contact No 
Dropbox No 
FreshBooks Yes 
Gmail No 
Help Desk Migration Yes 
HubSpot CRM No 
HubSpot Content Hub No 
HubSpot Customer Platform No 
HubSpot Marketing Hub No 
Mailchimp No 
Mailchimp Transactional Email (Mandrill) No 
Microsoft Outlook No 
NinjaOne Yes 
Pendo No 
Pendo No 
Slack No 
Twilio No 

Pricing Details

$60 per user per month
Plus Startup Fees
Free Trial No 
Free Version No 

Pricing Details

$39.00/month/user
Start for free and scale easily as you grow.
https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.sherpadesk.com%2Fpricing
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aysling

Founded

2005

Country

United States

Website

www.aysling.com

Vendor Details

Company Name

SherpaDesk

Founded

2012

Country

United States

Website

sherpadesk.com

Product Features

ERP

Accounting Integration Yes 
Accounting Management No 
CRM Yes 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management No 
Financial Management Yes 
HR Management Yes 
Inventory Management Yes 
Order Management Yes 
Project Management Yes 
Purchase Order Management Yes 
Purchasing Yes 
Reporting/Analytics Yes 
Sales Management Yes 
Supply Chain Management No 
Warehouse Management No 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

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