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Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
Description
Contact Form 7 to Any API empowers WordPress users to effortlessly transmit their form submissions to various external APIs or CRMs. The free version includes essential functionalities, such as support for single API endpoints, JSON payload support, customizable headers, and basic logging features. In contrast, the Pro version offers enhanced capabilities like multi-endpoint routing, conditional logic, the ability to create nested JSON structures, field mapping, distinct custom headers for each endpoint, and sophisticated response management. This plugin is especially beneficial for integrating with platforms such as HubSpot, Mailchimp, ActiveCampaign, Zoho, and Pipedrive. Additionally, the optional OAuth 2.0 Add-On facilitates secure token management and comprehensive authorization flows. This solution is tailored for marketers, developers, and agencies looking to implement adaptable automation workflows without relying on SaaS products. With its user-friendly interface and extensive features, it streamlines the integration process, making it a valuable asset for any WordPress site.
API Access
Has API
API Access
Has API
Integrations
Brevo
Freshsales
Groundhogg
HubSpot CRM
MailBluster
Mailchimp
Pipedrive
Sage CRM
Salesforce
WordPress
Integrations
Brevo
Freshsales
Groundhogg
HubSpot CRM
MailBluster
Mailchimp
Pipedrive
Sage CRM
Salesforce
WordPress
Pricing Details
$149 per year
Free Trial
Free Version
Pricing Details
$29.99
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Vendor Details
Company Name
Contact Form To API
Founded
2012
Country
United States
Website
www.contactformtoapi.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
