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Description
Aweray Remote is a fast and dependable tool that provides free access to computers from anywhere. This remote desktop software allows users to control, troubleshoot, and manage their computers via a phone, tablet, or another PC, making it ideal for gaming on the go. With a user-friendly interface, it functions similarly to a screen mirroring application, enabling seamless screen sharing across devices. The software facilitates efficient communication by allowing the transmission of messages and images, so users can operate the remote computer as if they were physically present. Aweray Remote enhances online collaboration by supporting teamwork and offering assistance to clients, colleagues, friends, and family from any location. Organizing productive video conferences and collaborating on projects remotely becomes easy, eliminating the need for costly onsite visits and saving valuable time. You can provide remote support for computers or phones and enjoy playing PC games no matter where you are. Whether for personal use or professional needs, Aweray Remote proves to be an invaluable tool for anyone seeking flexible access to their devices.
Description
Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
free
Free Trial
Free Version
Pricing Details
$29 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aweray Remote
Country
Singapore
Website
awesun.aweray.com
Vendor Details
Company Name
Instant Housecall
Founded
2005
Country
Canada
Website
www.instanthousecall.com
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Screen Recording
Annotations / Drawing
Audio Capture
Backup
Collaboration Tools
File Sharing
Multi-Screen Recording
Screen Capture
Speech-to-Text
Video Editing
YouTube Uploading
Product Features
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback