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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Connect with your clientele through various digital platforms to achieve success by reducing expenses, enhancing revenue, and elevating customer satisfaction levels. Our organization holds the view that having contextual awareness is essential for delivering top-notch digital interactions with consumers. Service providers can effectively identify, suggest, and implement pertinent new services tailored to specific consumer groups. Our platform facilitates a comprehensive engagement strategy that includes self-service options, product selections, payment processing, app push notifications, and links to targeted promotions or directions to nearby store locations. This closed-loop interaction not only presents information in a way that is both significant and actionable for consumers but also aids service providers in optimizing their overall market share. AwareX stands out as a completely software-as-a-service solution, seamlessly hosted in the cloud, enabling around-the-clock customer engagement tailored to a diverse array of customer journeys. Moreover, by leveraging this platform, businesses can foster deeper relationships with their customers, ensuring that they remain responsive and relevant in a competitive landscape.

Description

Retainly serves as a comprehensive engagement platform that helps businesses enhance customer loyalty through the automation of communications via emails, SMS, popular messaging apps, and web push notifications. With its intuitive design, it facilitates the effective implementation of impactful marketing campaigns across multiple channels. By allowing integrations with various marketing systems, Retainly removes the need for tedious manual tasks and prevents data fragmentation, thus enabling marketing teams to operate their technology independently and concentrate on innovative ideas. The platform is equipped with essential features, including web tracking, contact segmentation, workflow automation, and funnel analytics, which collectively empower businesses to boost customer interaction significantly. Tailored for diverse industries, Retainly presents a low-code environment complete with pre-configured integrations that simplify marketing processes. This not only saves marketers from the burden of mastering numerous unrelated tools but also fosters an atmosphere where creativity can flourish and lead to better business outcomes. Ultimately, Retainly positions itself as a vital resource for those seeking to optimize their customer engagement strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Clickatell No 
Facebook No 
Firebase No 
Gmail No 
M-PESA No 
Mailchimp Transactional Email (Mandrill) No 
Mailgun No 
Mailjet No 
Microsoft Outlook No 
MySQL No 
Omnicell No 
OneSignal No 
PostgreSQL No 
SendGrid No 
Shopify No 
Sinch No 
Twilio No 
Vonage Business No 
allmysms No 

Integrations

Amazon Web Services (AWS) Yes 
Clickatell Yes 
Facebook Yes 
Firebase Yes 
Gmail Yes 
M-PESA Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Mailgun Yes 
Mailjet Yes 
Microsoft Outlook Yes 
MySQL Yes 
Omnicell Yes 
OneSignal Yes 
PostgreSQL Yes 
SendGrid Yes 
Shopify Yes 
Sinch Yes 
Twilio Yes 
Vonage Business Yes 
allmysms Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AwareX

Founded

2017

Country

United States

Website

www.awarex.com

Vendor Details

Company Name

Retainly

Founded

2022

Country

Poland

Website

retainly.app/

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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