Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ensure your safety while managing incoming customers with Awaiting's efficient contactless waitlist system. Stay compliant with legal capacity regulations, whether your establishment can accommodate 10 or 100 patrons at once, as Awaiting helps you navigate the fluctuating legal requirements for building occupancy. Shield your staff from the dangers of overcrowding, which significantly heightens the risk of COVID-19 transmission; by controlling the number of customers inside your business, you not only safeguard your employees’ health but also reduce the potential for a shutdown. Create a secure environment for your clientele, as they deserve the same seamless service they typically receive from your establishment. Given the current climate, many customers, especially those at higher risk, may hesitate to visit unless they are assured that effective safety measures are being implemented, thus offering them the reassurance they need. Additionally, your business will receive a special phone number that streamlines customer communication through automated text management, enhancing both efficiency and customer experience. This innovative approach not only promotes safety but also fosters customer loyalty in uncertain times.
Description
Crunchtime Host serves as an innovative guest management solution for restaurants, facilitating the organization of reservations, waitlists, seating arrangements, and table management all from a single digital interface. This platform enables patrons to easily make reservations, join waitlists, and receive timely updates through two-way SMS, which helps alleviate crowding in the lobby and enhances overall communication. The system offers hosts real-time insights into table availability, guest movement, and dining progression by leveraging data-driven algorithms to provide precise wait-time estimates based on the restaurant's current activity levels. Additionally, it collects guest details and tracks previous visit history, which allows for tailored service and more informed operational strategies. With features such as integrated seating plans and automated seating recommendations, ConnectSmart Host enables staff to efficiently allocate parties to suitable tables, thereby increasing table turnover and minimizing the amount of time tables remain unoccupied. Ultimately, this comprehensive solution not only boosts operational efficiency but also elevates the dining experience for guests.
API Access
Has API
No
API Access
Has API
No
Integrations
Squirrel POS
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Vaporware
Founded
2013
Country
United States
Website
awaiting.app
Vendor Details
Company Name
QSR Automations
Country
United States
Website
qsrautomations.com/connectsmart-host/
Product Features
Waitlist
Alerts/Notifications
Yes
Customer Database
Yes
For Restaurants
Yes
Prioritization
Yes
Public Waitlist
Yes
Reporting & Statistics
Yes
Self Check-in
Yes
Waiting Time Tracking
Yes
Waitlist Status Tracking
Yes
Product Features
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
No
Guest Data
No
Guest Notifications
No
Mobile App Booking
No
Online / Website Reservations
No
Reminders
No
Reporting / Analytics
No
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
No
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No