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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Avtec Scout provides an adaptable and scalable IP-based dispatch software solution that caters to both complex enterprise and public safety operations by seamlessly combining voice and radio communications with telephony and broadband/LTE technologies. This versatile platform allows for deployment in either fixed or mobile settings, replicates existing workflows with a customizable user interface, and can expand capacity through a mix-and-match approach to console configurations alongside pool licensing. Designed with a redundant structure to ensure reliability in critical situations, Scout is compatible with a diverse array of technologies, including older systems, modern radio, telephony, and broadband interfaces, while maintaining robust cybersecurity through regular updates and patches. The system prioritizes flexibility, offering secure communication options, extensive interoperability, and a long-term investment value reinforced by comprehensive training programs. Additionally, its capacity to evolve alongside changing operational needs makes it a valuable asset for organizations focused on enhancing their dispatch capabilities.

Description

RIMS CAD streamlines challenging operations with its highly efficient approach, simultaneously offering clear and often automated access to crucial records information. Both line staff and management have immediate access to comprehensive data regarding patrol activities and dispatch processes. With RIMS Computer Aided Dispatch (CAD) and its robust suite of interconnected products, communication professionals can execute various integrated tasks through one advanced system. With a legacy of 36 years in development, RIMS CAD consistently fulfills the rigorous requirements of PSAPs, law enforcement, Fire/EMS personnel, and other public safety workers. Each element of the RIMS System, including our Computer Aided Dispatch, was designed with user-friendliness and ease of learning in mind. In fact, the most effective way to grasp any feature of RIMS is to engage with it directly and use its functionalities. Typically, users can master the foundational aspects of CAD within a few minutes, while our comprehensive training program spans just two days, making it accessible and efficient for all users. This ease of training ensures that professionals can quickly adapt to the system and enhance their operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Motorola Solutions

Country

United States

Website

www.motorolasolutions.com/en_us/products/dispatch/dispatch-consoles/avtec-scout.html

Vendor Details

Company Name

Sun Ridge Systems

Founded

1983

Country

United States

Website

www.sunridgesystems.com

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

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