Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Avtec Scout provides an adaptable and scalable IP-based dispatch software solution that caters to both complex enterprise and public safety operations by seamlessly combining voice and radio communications with telephony and broadband/LTE technologies. This versatile platform allows for deployment in either fixed or mobile settings, replicates existing workflows with a customizable user interface, and can expand capacity through a mix-and-match approach to console configurations alongside pool licensing. Designed with a redundant structure to ensure reliability in critical situations, Scout is compatible with a diverse array of technologies, including older systems, modern radio, telephony, and broadband interfaces, while maintaining robust cybersecurity through regular updates and patches. The system prioritizes flexibility, offering secure communication options, extensive interoperability, and a long-term investment value reinforced by comprehensive training programs. Additionally, its capacity to evolve alongside changing operational needs makes it a valuable asset for organizations focused on enhancing their dispatch capabilities.
Description
Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Motorola Solutions
Country
United States
Website
www.motorolasolutions.com/en_us/products/dispatch/dispatch-consoles/avtec-scout.html
Vendor Details
Company Name
Avdor CIS
Founded
2010
Country
Israel
Website
www.crystalrs.com
Product Features
Product Features
Call Recording
Archiving
Yes
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
Yes
File Transfer
No
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
No
Video Call Recording
No