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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Avtec Scout provides an adaptable and scalable IP-based dispatch software solution that caters to both complex enterprise and public safety operations by seamlessly combining voice and radio communications with telephony and broadband/LTE technologies. This versatile platform allows for deployment in either fixed or mobile settings, replicates existing workflows with a customizable user interface, and can expand capacity through a mix-and-match approach to console configurations alongside pool licensing. Designed with a redundant structure to ensure reliability in critical situations, Scout is compatible with a diverse array of technologies, including older systems, modern radio, telephony, and broadband interfaces, while maintaining robust cybersecurity through regular updates and patches. The system prioritizes flexibility, offering secure communication options, extensive interoperability, and a long-term investment value reinforced by comprehensive training programs. Additionally, its capacity to evolve alongside changing operational needs makes it a valuable asset for organizations focused on enhancing their dispatch capabilities.

Description

Crystal Quality is a comprehensive web-based multimedia recording platform designed for TDM, analog, and VoIP environments, accommodating a variety of telephony interfaces such as analog trunks/extensions, digital trunks (ISDN BRI/PRI, E1/T1), digital extensions, VoIP trunks/extensions, alongside discrete and trunked radios. Avdor CIS's Crystal Quality facilitates the management of diverse recording types, including those for call centers, contact centers, telephony, mobile devices, screen captures, SMS, and Skype for Business, all through an intuitive and aesthetically pleasing user interface. The CIS platform provides multiple flexible pricing options, making it simple to select the most appropriate plan tailored to your business requirements while maximizing benefits and cost efficiency. This innovative solution from Avdor CIS consolidates call recording and monitoring into a singular, exceptional offering that meets all your organizational needs seamlessly. Ultimately, Crystal Quality enhances operational efficiency by integrating various communication forms into one effective system.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Motorola Solutions

Country

United States

Website

www.motorolasolutions.com/en_us/products/dispatch/dispatch-consoles/avtec-scout.html

Vendor Details

Company Name

Avdor CIS

Founded

2010

Country

Israel

Website

www.crystalrs.com

Product Features

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording Yes 
File Transfer No 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking Yes 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

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