Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.
Description
When our clients face urgent inquiries regarding competitors, we provide prompt and precise information in a format that effectively delivers the necessary answers. Our offerings span multiple industries, and our data and tools have been instrumental in enhancing strategic planning, bolstering marketing efforts, improving sales and retention rates, and predicting future consumer behaviors. Initially, we assess the available data, then leverage our advanced collection capabilities to efficiently gather extensive datasets. By employing exclusive data monitoring solutions, we guarantee that our information remains up-to-date, notifying you promptly of any significant changes. Our well-organized database allows your data to be utilized or imported seamlessly across various platforms. Through daily alerts sent via email, you can act swiftly whenever there are shifts in the competitive landscape. Our reports, available in both CSV and Excel formats, are designed to be straightforward and user-friendly, ensuring the information is easily accessible and manageable. In this way, we empower our clients to stay ahead in a dynamic market.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Chime
Yes
Amazon Connect
Yes
Cisco Jabber
Yes
Cisco Unified Communications Manager
Yes
Microsoft Teams
Yes
Skype
Yes
Integrations
Amazon Chime
No
Amazon Connect
No
Cisco Jabber
No
Cisco Unified Communications Manager
No
Microsoft Teams
No
Skype
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Avotus
Founded
1981
Country
Canada
Website
www.avotus.com
Vendor Details
Company Name
Telogical Systems
Founded
2000
Country
United States
Website
www.telogicalsystems.com
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
No
Procurement Management
No
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
No
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No