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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.

Description

The SkypeTime platform is an online application accompanied by various services that gather and analyze user data connected to corporate systems such as Skype for Business, Exchange, SharePoint, and RDG. Utilizing data extracted from server log files, SkypeTime generates reports detailing user presence at work, external connection activities, and compares these against the employees' scheduled work hours, thereby identifying any discrepancies related to workplace conduct and corporate network security. The primary service collects status updates regarding Skype for Business presence from server logs, while it also retrieves data on access to internal corporate resources from external networks through IIS and ARR server log files, alongside entries from the RDG event log. Additionally, it tracks employee attendance schedules, noting the start and end times of workdays, breaks, instances of tardiness or overtime, as well as periods of vacation, compensatory leave, business trips, sick leave, and remote work arrangements. This comprehensive monitoring ensures compliance with both labor regulations and security protocols within the organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Chime Yes 
Amazon Connect Yes 
Cisco Jabber Yes 
Cisco Unified Communications Manager Yes 
Microsoft Teams Yes 
Skype Yes 

Integrations

Amazon Chime No 
Amazon Connect No 
Cisco Jabber No 
Cisco Unified Communications Manager No 
Microsoft Teams No 
Skype No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Avotus

Founded

1981

Country

Canada

Website

www.avotus.com

Vendor Details

Company Name

Hardpoint

Founded

2009

Country

Cyprus

Website

skype-time.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management No 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting No 

Product Features

Employee Monitoring

Activity Monitoring Yes 
Browsing History No 
Email Monitoring No 
Keystroke Recording No 
Productivity Analysis No 
Remote Control No 
Screen Activity Recording No 
Time & Attendance Yes 
Time Tracking Yes 

Alternatives

Alternatives

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