Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.
Description
ExpenseSmart® serves as a comprehensive cloud-based platform designed to give you complete oversight of your telecom inventory, usage, and costs, while facilitating the quick and straightforward provisioning of both fixed and mobile telecom assets. This all-in-one solution consolidates all fixed, mobile, and IT expenditures and data into a single accessible location. Users can analyze inventory, usage, expenses, and essential information categorized by region, cost center, or even at the individual business unit level. You can adjust the level of detail displayed, ranging from an overview of global trends to specific usage metrics for individual users. Furthermore, the segmentation options are highly adaptable, tailored to fit the unique requirements of your organization. You can generate and view necessary reports—such as usage trends or instances of zero billing—whenever and however you prefer, whether directly in the ExpenseSmart® portal or scheduled for convenient access. The platform's user interface is designed to be highly intuitive and responsive across devices, ensuring a seamless experience for all users. Additionally, the platform's capabilities extend to real-time analytics, allowing for proactive decision-making based on current data.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Chime
Yes
Amazon Connect
Yes
Cisco Jabber
Yes
Cisco Unified Communications Manager
Yes
Citrix Workspace
No
IBM MaaS360
No
Ivanti Neurons for MDM
No
Microsoft Teams
Yes
Oracle Cloud Infrastructure
No
Oracle PeopleSoft
No
Integrations
Amazon Chime
No
Amazon Connect
No
Cisco Jabber
No
Cisco Unified Communications Manager
No
Citrix Workspace
Yes
IBM MaaS360
Yes
Ivanti Neurons for MDM
Yes
Microsoft Teams
No
Oracle Cloud Infrastructure
Yes
Oracle PeopleSoft
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Avotus
Founded
1981
Country
Canada
Website
www.avotus.com
Vendor Details
Company Name
Cass Information Systems
Founded
1906
Country
United States
Website
www.cassinfo.com/telecom-expense-management/why-cass/expensesmart
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
No
Procurement Management
No
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
No
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
Yes
Internal Cost Allocation
No
Mobile Line Compatibility
Yes
Usage Reporting
No