Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.
Description
Bruin facilitates the transition of your telecommunications, data, and wireless services in response to evolving business requirements. It allows you to manage your telecommunications expenditures effectively. With Bruin, you gain comprehensive visibility into your phone, data, and software costs across various vendors. You can reduce expenses by eliminating unnecessary accounts and adjusting your plans to better fit your needs. Additionally, you can examine any entry in your financial ledger thoroughly. Bruin streamlines your telecommunications device management, overseeing everything from ordering to support. It supports complete vendor integration, ticketing, and employee profiles for enhanced efficiency. Adding new locations becomes a straightforward process, complete with bundling options and a one-step setup. If your current expense management software is failing to meet your expectations, you're not alone; many businesses face similar challenges. Despite your significant investment in tracking billing data, it may no longer be delivering the insights you require, leading to diminished savings and usability issues. As the complexity of telecommunications continues to rise, organizations are increasingly turning to Telecom Expense Management (TEM) software to better manage their costs and improve overall efficiency. This trend reflects a growing recognition of the need for streamlined solutions to address these pressing challenges.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Chime
Yes
Amazon Connect
Yes
Cisco Jabber
Yes
Cisco Unified Communications Manager
Yes
Microsoft Teams
Yes
Skype
Yes
Integrations
Amazon Chime
No
Amazon Connect
No
Cisco Jabber
No
Cisco Unified Communications Manager
No
Microsoft Teams
No
Skype
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avotus
Founded
1981
Country
Canada
Website
www.avotus.com
Vendor Details
Company Name
Bruin Group
Founded
2013
Country
United States
Website
www.bruin.com
Product Features
Call Accounting
By-Extension Reporting
Yes
Call Duration
Yes
Call Monitoring
Yes
Call Volume
Yes
Caller Identification
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Unattended Call Management
Yes
Who Answered Log
Yes
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
No
Procurement Management
No
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
No
Product Features
Mobility
App Management
No
Barcode Scanning
No
Compliance Management
No
Content Management
No
Data Collection
No
Data Management
No
File Management
No
Forms Automation
No
Mobile Messaging
No
Remote Access
No
Remote Systems Monitoring
No
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
No
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes
Wireless Expense Management
CRM
No
Custom Rate Plans
No
Discount Management
No
Metered Billing
No
Move / Add / Change Options
No
Procurement Management
No
Split Billing
No
Supports WiFi Hotspots
No
Usage Reporting
No