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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.

Description

Bruin facilitates the transition of your telecommunications, data, and wireless services in response to evolving business requirements. It allows you to manage your telecommunications expenditures effectively. With Bruin, you gain comprehensive visibility into your phone, data, and software costs across various vendors. You can reduce expenses by eliminating unnecessary accounts and adjusting your plans to better fit your needs. Additionally, you can examine any entry in your financial ledger thoroughly. Bruin streamlines your telecommunications device management, overseeing everything from ordering to support. It supports complete vendor integration, ticketing, and employee profiles for enhanced efficiency. Adding new locations becomes a straightforward process, complete with bundling options and a one-step setup. If your current expense management software is failing to meet your expectations, you're not alone; many businesses face similar challenges. Despite your significant investment in tracking billing data, it may no longer be delivering the insights you require, leading to diminished savings and usability issues. As the complexity of telecommunications continues to rise, organizations are increasingly turning to Telecom Expense Management (TEM) software to better manage their costs and improve overall efficiency. This trend reflects a growing recognition of the need for streamlined solutions to address these pressing challenges.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Chime Yes 
Amazon Connect Yes 
Cisco Jabber Yes 
Cisco Unified Communications Manager Yes 
Microsoft Teams Yes 
Skype Yes 

Integrations

Amazon Chime No 
Amazon Connect No 
Cisco Jabber No 
Cisco Unified Communications Manager No 
Microsoft Teams No 
Skype No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Avotus

Founded

1981

Country

Canada

Website

www.avotus.com

Vendor Details

Company Name

Bruin Group

Founded

2013

Country

United States

Website

www.bruin.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management No 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting No 

Product Features

Mobility

App Management No 
Barcode Scanning No 
Compliance Management No 
Content Management No 
Data Collection No 
Data Management No 
File Management No 
Forms Automation No 
Mobile Messaging No 
Remote Access No 
Remote Systems Monitoring No 

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring No 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Wireless Expense Management

CRM No 
Custom Rate Plans No 
Discount Management No 
Metered Billing No 
Move / Add / Change Options No 
Procurement Management No 
Split Billing No 
Supports WiFi Hotspots No 
Usage Reporting No 

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