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features
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support

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Description

Meetings and phone calls form the essential foundation of your work dynamics, yet unproductive discussions may be impeding your progress. Revolutionize your workflow with Avoma’s Conversation Management platform, where you can uncover topic trends, identify successful communication patterns, gain essential coaching insights, and assess potential deal risks. Effortlessly search for specific terms, highlight key moments, and leave comments for constructive feedback. Streamline your process by automating note-taking and data entry, allowing you to concentrate on meaningful conversations. Gather vital insights from your team's discussions to enhance coaching effectiveness, and foster collaboration with cross-functional teams to achieve better alignment. Benefit from automatic video recordings, accurate transcripts, and AI-generated notes that emphasize crucial topics. Ensure that important action items are not overlooked by following up diligently. Utilize the search feature within transcripts and replay recordings with time-stamped notes to recall important details, enhancing your overall productivity and effectiveness. By adopting this innovative approach, you'll significantly elevate the quality of your interactions and decision-making processes.

Description

We effortlessly gather the voice of your customers from genuine conversations, integrate it with your CRM information, and leverage our advanced AI technology to generate unmatched, actionable insights that can address inquiries beyond the reach of others. By doing so, your team can reclaim countless hours each week that would otherwise be spent sifting through recorded calls and transferring feedback manually. In real time, you can uncover trends, themes, and patterns that validate your decision-making process, ensuring that your strategies are well-founded. Relying solely on extensive research or guesswork for decision-making will lead your teams to often opt for the latter, which results in ignoring vital insights into market dynamics, customer preferences, and competitor activity. It’s time to move away from the tedious task of extracting snippets from transcripts and entering them into spreadsheets tied to CRM data. With the application of both sales and product methodologies to derive insights from conversations, any team member will have instant access to the information they need, all seamlessly connected to the CRM system. This streamlined approach not only enhances efficiency but also empowers teams to make informed decisions with confidence and agility.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Zoom
Aircall
BlueJeans
Copper
Dialpad Ai Meetings
Gong
Groove
HubSpot Sales Hub
Jiminny
Lifesize
Microsoft Exchange
Microsoft Outlook
RingCentral Automatic Call Recording
Truto
Zendesk Sell

Integrations

Google Meet
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
Zoom
Aircall
BlueJeans
Copper
Dialpad Ai Meetings
Gong
Groove
HubSpot Sales Hub
Jiminny
Lifesize
Microsoft Exchange
Microsoft Outlook
RingCentral Automatic Call Recording
Truto
Zendesk Sell

Pricing Details

$19/user/month
Free Trial
Free Version

Pricing Details

$127.31 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Avoma

Founded

2017

Country

United States

Website

www.avoma.com

Vendor Details

Company Name

Four/Four

Country

United Kingdom

Website

fourfour.ai/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Meeting

Action Item Tracking
Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Legislative Meetings
Materials Management
Meeting Feedback
Meeting Preparation Tools
Meeting Room Booking
Minutes Management
Post-Meeting Tools
Scheduling
Travel Management
Voting Management

Revenue Intelligence

Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions

Product Features

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Alternatives

Alternatives

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