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Description

Avoca is an innovative communication platform that leverages artificial intelligence to serve as an "AI front office" for businesses in the service sector, aimed at efficiently capturing, converting, and managing all customer interactions through calls, texts, and chats within a unified automated system. Equipped with perpetually active AI agents, the platform responds to incoming inquiries in real-time, seamlessly integrates job bookings into CRM systems, and guarantees that no potential lead is overlooked, no matter the time of day or the volume of calls. The system focuses on complete automation of the customer journey, guiding clients from initial contact to scheduled services, and merges voice AI with multi-channel communication to answer leads swiftly while directing them through organized workflows. Additionally, Avoca goes beyond mere call management by offering outbound marketing campaigns and customer engagement strategies through automated SMS and calling sequences, allowing businesses to reconnect with previous customers and sustain a robust pipeline of future bookings. This comprehensive approach not only enhances operational efficiency but also significantly boosts client satisfaction and retention rates.

Description

Uleadz, a professional service, automates customer communications and keeps jobs on track. You can take full control of your business, employees and jobs, as well as schedules, payments, and invoices. Yes! Yes! Uleadz uses a state-of the-art A.I. This will allow business owners all over the world to have complete control of the field, whether they are in the office or on the phone. Hence, Uleadz. : WFM and CRM solutions in one place - Manage your client and technician database, but also assign a workflow to your business, employees, and payment tracking.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceTitan Yes 

Integrations

ServiceTitan No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$89
Standard
-$89 / Billed Monthly
-Standard features
-3 users
-Unlimited technicians
-1500 SMS
-1500 minutes
-2 dedicated lines

Pro
-$169 / Billed Monthly
-Standard features
-5 users
-Unlimited technicians
-3000 SMS
-3000 minutes
-5 dedicated lines
-Call Masking
-24/7 chat support

Premium
-$299 / Billed Monthly
-Pro features
-15 users
-Unlimited technicians
-6000 SMS
-6000 minutes
-15 dedicated lines
-Joby
-24/7 live support
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Avoca

Founded

2022

Country

United States

Website

www.avoca.ai/

Vendor Details

Company Name

Uleadz

Founded

2020

Country

United States

Website

www.uleadz.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking No 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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