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Description
Avoca is an innovative communication platform that leverages artificial intelligence to serve as an "AI front office" for businesses in the service sector, aimed at efficiently capturing, converting, and managing all customer interactions through calls, texts, and chats within a unified automated system. Equipped with perpetually active AI agents, the platform responds to incoming inquiries in real-time, seamlessly integrates job bookings into CRM systems, and guarantees that no potential lead is overlooked, no matter the time of day or the volume of calls. The system focuses on complete automation of the customer journey, guiding clients from initial contact to scheduled services, and merges voice AI with multi-channel communication to answer leads swiftly while directing them through organized workflows. Additionally, Avoca goes beyond mere call management by offering outbound marketing campaigns and customer engagement strategies through automated SMS and calling sequences, allowing businesses to reconnect with previous customers and sustain a robust pipeline of future bookings. This comprehensive approach not only enhances operational efficiency but also significantly boosts client satisfaction and retention rates.
Description
Pulastya AI serves as an intelligent calling assistant designed to assist companies in automating their interactions with customers, managing follow-ups, and executing outreach initiatives. By streamlining the connection process with clients, it allows teams to handle calls more effectively while minimizing the necessity for monotonous manual dialing.
Furthermore, the platform gathers crucial data from calls, including customer feedback, lead information, transcripts, and summaries. With round-the-clock communication support and valuable analytics, Pulastya AI enhances customer engagement, boosts sales efficiency, and optimizes overall communication processes for businesses. This innovative solution ultimately empowers teams to focus on strategic initiatives rather than routine tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
ServiceTitan
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avoca
Founded
2022
Country
United States
Website
www.avoca.ai/
Vendor Details
Company Name
Pulastya AI
Founded
2015
Country
United States
Website
sdlccorp.com/products/pulastya-ai/