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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our Utility Billing system for Water and Sewer services is crafted to assist municipalities in managing account details, usage statistics, and billing information for local water and sewer operations. Seamlessly connected with our Assessing and Tax Collection systems, this platform enables rapid access to your municipality's water and sewer data. Explore the features and advantages we offer, and feel free to reach out to us to arrange a demonstration. This multi-user, client/server application operates on the Windows platform and utilizes the Microsoft SQL Server/SQL Express database, ensuring robust security with varied access levels for different users. Effortlessly find records by searching through map and lot numbers, owner names, addresses, or meter/account IDs. The user-friendly tabbed interface ensures that all relevant information is readily accessible. Editing is straightforward with intuitive point-and-click options from attribute dropdown menus, allowing for efficient management. Additionally, the system can calculate taxes, generate commitment reports, and even print tax bills, making it a comprehensive tool for municipal billing needs. With its advanced features and user-centric design, our Utility Billing system stands out as an essential resource for effective management of water and sewer accounts.

Description

Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

JSON No 
PHP No 
SQL Server Yes 

Integrations

JSON Yes 
PHP Yes 
SQL Server No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Avitar Associates of New England

Founded

1986

Country

United Kingdom

Website

avitarassociates.org/Software/Utility-Billing

Vendor Details

Company Name

Lone Star BillPro

Country

United States

Website

www.lonestarbillpro.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management Yes 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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