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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our Utility Billing system for Water and Sewer services is crafted to assist municipalities in managing account details, usage statistics, and billing information for local water and sewer operations. Seamlessly connected with our Assessing and Tax Collection systems, this platform enables rapid access to your municipality's water and sewer data. Explore the features and advantages we offer, and feel free to reach out to us to arrange a demonstration. This multi-user, client/server application operates on the Windows platform and utilizes the Microsoft SQL Server/SQL Express database, ensuring robust security with varied access levels for different users. Effortlessly find records by searching through map and lot numbers, owner names, addresses, or meter/account IDs. The user-friendly tabbed interface ensures that all relevant information is readily accessible. Editing is straightforward with intuitive point-and-click options from attribute dropdown menus, allowing for efficient management. Additionally, the system can calculate taxes, generate commitment reports, and even print tax bills, making it a comprehensive tool for municipal billing needs. With its advanced features and user-centric design, our Utility Billing system stands out as an essential resource for effective management of water and sewer accounts.

Description

EDAMS Maintenance Management encompasses every aspect of maintenance oversight, which includes routine, proactive, and preventive measures, along with the effective management and operation of resources within a Municipality or Utility setting. It addresses the diverse range of services offered by the Organization, spanning Water, Sewer, Electricity, Environmental concerns, Roadways and Pavements, Properties and Buildings, Health services, among others. Additionally, the EDAMS Call Centre module provides seamless integration of call center operations with work order management, scheduling, dispatch capabilities, and real-time monitoring features. This module can also function independently as a standalone solution. It facilitates a comprehensive integration of business processes, linking the call center directly to the field teams. Furthermore, EDAMS MMS is equipped with pre-configured lists of Maintenance Activities that embody the industry's best practices, and it has been specifically designed to cater to Utilities equipped with Networks, Facilities, and Plants infrastructure. Ultimately, this comprehensive system enhances operational efficiency and service delivery across various sectors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SQL Server

Integrations

SQL Server

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Avitar Associates of New England

Founded

1986

Country

United Kingdom

Website

avitarassociates.org/Software/Utility-Billing

Vendor Details

Company Name

Hydro-Comp Enterprises

Founded

1986

Country

Cyprus

Website

edams.com/products/asset-management/maintenance-management/

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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