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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Avie is a high-end AI receptionist service tailored for clinics across various specialties, leveraging advanced generative AI technology on WhatsApp. Designed specifically for Brazilian clinics, Avie operates around the clock, responding to patient inquiries in real-time while utilizing the clinic's specific data to provide accurate information. It facilitates appointment management by offering available time slots directly from the clinic's calendar and efficiently handling confirmations, rescheduling, or cancellations. Additionally, clinic staff can monitor every interaction through an integrated CRM system, and each clinic benefits from having a personalized booking website. The service is fully operational in Brazilian Portuguese, enhancing its accessibility for local users. This innovative solution supports various functionalities, including reception duties, managing patient inquiries, scheduling appointments, conducting follow-ups, and maintaining clinic CRM operations, making it an invaluable tool for modern healthcare facilities.

Description

ZapiDesk serves as an AI-driven virtual receptionist tailored specifically for medical facilities and clinics. It streamlines front-desk communication by managing incoming calls, addressing patient questions, aiding in appointment scheduling, and providing timely assistance around the clock. This ensures that calls are answered swiftly, which in turn minimizes missed calls, enhances patient access, and fosters a more reliable communication experience. The platform can be tailored to fit the unique needs of each practice, incorporating elements such as greetings, AI voice options, languages, conversation flows, operational hours, holiday schedules, and preferred communication methods. ZapiDesk also facilitates workflows related to appointments, call routing, collection of patient information, and offers API integrations. By taking over repetitive administrative tasks, ZapiDesk lightens the burden on reception staff, boosts operational efficiency, and enables team members to dedicate more time to patient care while the AI manages all communication tasks. In doing so, it significantly enhances the overall patient experience and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$490/year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Avie

Founded

2026

Country

Brazil

Website

avie.me/

Vendor Details

Company Name

DigiMantra

Founded

2012

Country

India

Website

digimantra.com

Product Features

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Product Features

Alternatives

No Alternatives

Alternatives

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