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ease
features
design
support

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Write a Review

Description

Avie is a high-end AI receptionist service tailored for clinics across various specialties, leveraging advanced generative AI technology on WhatsApp. Designed specifically for Brazilian clinics, Avie operates around the clock, responding to patient inquiries in real-time while utilizing the clinic's specific data to provide accurate information. It facilitates appointment management by offering available time slots directly from the clinic's calendar and efficiently handling confirmations, rescheduling, or cancellations. Additionally, clinic staff can monitor every interaction through an integrated CRM system, and each clinic benefits from having a personalized booking website. The service is fully operational in Brazilian Portuguese, enhancing its accessibility for local users. This innovative solution supports various functionalities, including reception duties, managing patient inquiries, scheduling appointments, conducting follow-ups, and maintaining clinic CRM operations, making it an invaluable tool for modern healthcare facilities.

Description

FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Calendly No 
Cliniko No 
Fergus No 
Google Calendar No 
HubSpot CRM No 
Microsoft 365 No 
ServiceM8 No 
WhatsApp Yes 

Integrations

Calendly Yes 
Cliniko Yes 
Fergus Yes 
Google Calendar Yes 
HubSpot CRM Yes 
Microsoft 365 Yes 
ServiceM8 Yes 
WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Avie

Founded

2026

Country

Brazil

Website

avie.me/

Vendor Details

Company Name

Digital Waves

Country

New Zealand

Website

www.firstvoice.co.nz

Product Features

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Product Features

Alternatives

No Alternatives

Alternatives