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Description
Avaya Cloud Office is a comprehensive cloud-based communication platform that integrates voice, video, messaging, meetings, and collaboration tools into one cohesive system. It effectively links office-based, remote, and mobile employees across various devices, enabling uninterrupted and uniform communication. With functionalities such as business phone numbers, voicemail transcription, team messaging, and document sharing, it significantly boosts productivity and teamwork. The platform also places a strong emphasis on security through encryption and connects with more than 100 business applications, like Salesforce, Office 365, and G Suite, which assists companies in optimizing their workflows and enhancing overall efficiency. This all-in-one solution is designed to adapt to the evolving needs of modern businesses.
Description
Panterra Streams offers a comprehensive, integrated suite of cloud-based communication, collaboration, and file sharing tools designed to enhance productivity across your organization. This solution combines unified communications, team messaging, secure file synchronization and sharing, along with business analytics, all in one customizable platform that adheres to HIPAA/HITECH compliance. It provides a seamless experience for calling, texting, video and audio conferencing, along with team rooms, digital faxing, web meetings, and desktop sharing—all secured with robust HIPAA protections. Users can enjoy unlimited persistent team rooms that facilitate secure collaboration with employees, customers, and partners alike. The conferencing features are equipped with advanced audio and video capabilities, complete with built-in "anti-video bombing" measures for enhanced security. Additionally, the solution includes end-to-end file synchronization and sharing that is secure and unlimited. This allows organizations to effectively manage agents from any location globally while presenting a unified call center experience to clients. Overall, Panterra Streams empowers teams to work more efficiently and securely in today's digital landscape.
API Access
Has API
API Access
Has API
Integrations
Armour365
Automate365
C1 Connected Experience (C1CX)
Calabrio Quality Management
Chatdesk
Chatterbox
Cirrus Contact Center
Dynamics Telephony
FaPipe IPVPN
Gnani Bot Builder Platform
Integrations
Armour365
Automate365
C1 Connected Experience (C1CX)
Calabrio Quality Management
Chatdesk
Chatterbox
Cirrus Contact Center
Dynamics Telephony
FaPipe IPVPN
Gnani Bot Builder Platform
Pricing Details
$19.99/user/month
Free Trial
Free Version
Pricing Details
$64.95 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avaya
Founded
2000
Country
United States
Website
www.avaya.com/en/products/ucaas/cloud-office/
Vendor Details
Company Name
PanTerra Networks
Founded
2001
Country
United States
Website
www.panterranetworks.com
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Product Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Content Collaboration
Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail