Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Avatour serves as a cutting-edge platform for 360° video communication, allowing teams to collaborate effectively from different locations. This immersive 360° video technology provides a detailed and engaging perspective of a space, making it a significant improvement over conventional video conferencing methods. Participants who join Avatour meetings from remote locations can navigate through the panoramic 360° view, gaining a richer comprehension of the environment or site being discussed. The platform supports the streaming of live 360° video feeds directly into meetings, which enhances collaborative efforts with individuals present on-site. Additionally, Avatour facilitates the straightforward sharing of pre-recorded 360° content with remote teams and stakeholders, eliminating the necessity for live streaming. Users can conveniently access these pre-recorded videos and other resources through the main console whenever they wish. This functionality allows for conducting live remote inspections with enhanced visibility, as inspectors can explore the 360° view while simultaneously engaging with on-site staff in a dynamic, real-time manner. Overall, Avatour not only transforms the way teams interact but also enriches the collaborative experience, leading to more informed decision-making.
Description
Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$149 per month
Free Trial
No
Free Version
Yes
Pricing Details
$50/month/5 users
Business Plan:
5 user accounts
100 SMS/month
Voice chat
Annotation in Screenshots
Instant Messaging
No App is needed to install
5 user accounts
100 SMS/month
Voice chat
Annotation in Screenshots
Instant Messaging
No App is needed to install
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Avatour
Country
United States
Website
avatour.com
Vendor Details
Company Name
OptimaTech Limited
Founded
2023
Country
New Zealand
Website
www.optimatech.co.nz/
Product Features
Virtual Tour
360-Site Stream
No
Conversion Tracking
No
Drag & Drop
No
Floor Plans & Maps
No
Flyer Templates
No
For Hospitality
No
For Real Estate
No
Hotspot
No
Lead Capture
No
Panoramas
No
Social Media Integration
No
Social Sharing
No
Virtual Reality
No
Voice-Over / Audio
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No