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Description

Avatour serves as a cutting-edge platform for 360° video communication, allowing teams to collaborate effectively from different locations. This immersive 360° video technology provides a detailed and engaging perspective of a space, making it a significant improvement over conventional video conferencing methods. Participants who join Avatour meetings from remote locations can navigate through the panoramic 360° view, gaining a richer comprehension of the environment or site being discussed. The platform supports the streaming of live 360° video feeds directly into meetings, which enhances collaborative efforts with individuals present on-site. Additionally, Avatour facilitates the straightforward sharing of pre-recorded 360° content with remote teams and stakeholders, eliminating the necessity for live streaming. Users can conveniently access these pre-recorded videos and other resources through the main console whenever they wish. This functionality allows for conducting live remote inspections with enhanced visibility, as inspectors can explore the 360° view while simultaneously engaging with on-site staff in a dynamic, real-time manner. Overall, Avatour not only transforms the way teams interact but also enriches the collaborative experience, leading to more informed decision-making.

Description

Visual Assistance is an online customer support software that allows real-time screen sharing and video collaboration. Users can invite customers quickly to sessions via SMS and email. Agents can visually troubleshoot problems using live camera streaming on mobile devices. Voice chat speeds up resolutions by allowing natural conversations. Both parties can highlight details in images using annotation tools. A dashboard gives insights into resource usage, allowing for better resource optimization. The main benefits are a quick session start, an intuitive interface with strong security, quicker issue resolution and reduced onsite visits. Use cases include remote support, installation guidance and inspections, as well as training.