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Description

Boasting almost two decades of experience in assisting Enterprises and Managed Service Providers (MSPs) around the world in optimizing their SAP and cloud environments, we possess the expertise needed to enhance service quality, boost productivity, foster innovation, and ensure compliance for businesses dependent on SAP. Established in Switzerland, we have expanded our reach with a global presence in the UK, USA, Germany, and Australia, positioning us to effectively support major SAP clients and Managed Service Providers. Our commitment to understanding the unique needs of our clients sets us apart in the industry.

Description

Service assurance is a key goal for digital-first businesses. It has become the lifeblood of their business applications. These applications are becoming more complex due to the advent of 5G, edge, and containerized cloud-native infrastructures. RDAF consolidates disparate data sources and converges on the root cause using dynamic AI/ML pipelines. Then, intelligent automation is used to remediate. Data-driven companies should evaluate, assess, and implement RDAF to speed innovation, reduce time to value, meet SLAs, and provide exceptional customer experiences.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ServiceNow Yes 
AWS Marketplace No 
ActiveControl Yes 
Alibaba Cloud Yes 
Amazon Elastic Container Service (Amazon ECS) Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 
SAP Business One Yes 
SAP Cloud Platform Yes 
SAP Store Yes 
ServiceNow Asset Management No 
ServiceNow CMDB No 
ServiceNow DevOps No 
Splunk AR No 
Splunk IT Service Intelligence No 

Integrations

ServiceNow Yes 
AWS Marketplace Yes 
ActiveControl No 
Alibaba Cloud No 
Amazon Elastic Container Service (Amazon ECS) No 
Google Cloud Platform No 
Microsoft Azure No 
SAP Business One No 
SAP Cloud Platform No 
SAP Store No 
ServiceNow Asset Management Yes 
ServiceNow CMDB Yes 
ServiceNow DevOps Yes 
Splunk AR Yes 
Splunk IT Service Intelligence Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.03/GB
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Avantra

Founded

1994

Country

United Kingdom

Website

www.avantra.com

Vendor Details

Company Name

CloudFabrix Software

Founded

2015

Country

United States, United Kingdom and India

Website

www.cloudfabrix.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management Yes 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Audit

Alerts / Notifications No 
Audit Planning No 
Compliance Management Yes 
Dashboard Yes 
Exceptions Management Yes 
Forms Management No 
Issue Management Yes 
Mobile Access No 
Multi-Year Planning Yes 
Risk Assessment No 
Workflow Management Yes 

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval No 

Compliance

Archiving & Retention No 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing No 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management No 
Sarbanes-Oxley Compliance No 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

Database Monitoring

Anomaly Detection Yes 
Autodiscovery Yes 
Capacity Planning Yes 
Dashboard Yes 
Dependency Tracking Yes 
Historical Trend Analysis Yes 
Multitenancy Yes 
Notifications / Alerts Yes 
Performance Monitoring Yes 
Permissions / Access Controls Yes 
Predictive Analytics Yes 
Prioritization Yes 
Query Analysis Yes 
Resource Optimization Yes 
Troubleshooting Yes 

ERP

Accounting Integration Yes 
Accounting Management No 
CRM Yes 
Dashboard Yes 
Distribution Management No 
Enterprise Asset Management Yes 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management Yes 
Project Management No 
Purchase Order Management Yes 
Purchasing No 
Reporting/Analytics Yes 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking No 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management Yes 

Product Features

IT Asset Management

Asset Tracking No 
Audit Management No 
Compliance Management Yes 
Configuration Management No 
Contract/License Management No 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management No 
Maintenance Management No 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management Yes 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Server Management

CPU Monitoring Yes 
Credential Management Yes 
Database Servers Yes 
Email Monitoring Yes 
Event Logs Yes 
History Tracking Yes 
Patch Management Yes 
Scheduling Yes 
User Activity Monitoring Yes 
Virtual Machine Monitoring Yes 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications Yes 
FTP Monitoring Yes 
Mail Server Monitoring Yes 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring Yes 
Transaction Monitoring Yes 
Uptime Reporting Yes 

Alternatives

Alternatives

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