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support

Description

Avante brings AI to the ongoing work of running an employee benefits program. HR and benefits teams use it to work through plan changes, create communications, analyze program performance, and give employees personalized support. The platform combines two AI agents. Ava supports the benefits team, helping turn program documents and data into updated FAQs, employee communications, leadership reports, and analysis of costs, utilization, and vendor performance. Carly supports employees with 24/7 guidance on coverage, plan comparisons, and benefits relevant to their circumstances. Both agents work from the employer's plans, programs, and eligibility rules. When new plan information is added, Ava helps identify gaps and conflicting documents and prepare updated materials for review. That shared program context also informs Carly's employee guidance. Company strategy and priorities guide the agents' work. Source citations, ongoing evaluations, guardrails, and escalation to human support provide controls around responses and outputs. Avante works alongside existing benefits systems, with access through Slack, Microsoft Teams, and email. It serves mid-to-large employers and the brokers and consultants who support them.

Description

What exactly is BenAssure? At Secova, we dedicate ourselves to conducting thorough research and offering exceptional services and resources tailored to meet the specific needs of your business. Our technological capabilities, professional knowledge, and educational resources combine to create customized solutions for every organization, ensuring that our clients thoroughly explore all avenues for efficiency and cost management. BenAssure, Secova’s online benefits enrollment platform, serves as an intuitive tool designed for processing elections, managing life events, educating employees, minimizing paper transactions, and facilitating year-round online benefits management. This platform assists in identifying personalized employee benefit options and provides a self-service enrollment process enhanced by a variety of links and tools that improve the user experience. Additionally, BenAssure grants you ready access to our BenefitsWalk ™ throughout the enrollment process, allowing for seamless navigation and exploration of the various benefits available, all while adhering to the requirements of the Americans with Disabilities Act (ADA). By utilizing BenAssure, companies can streamline their benefits management and empower their employees to make informed decisions regarding their options.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ADP DataCloud Yes 
Alight Yes 
Claude Yes 
Dayforce Yes 
Gemini Yes 
Grok Yes 
Lyra Yes 
Maven Yes 
Microsoft Teams Yes 
Omada Yes 
OpenAI Yes 
Optum AI Marketplace Yes 
Oracle Cloud Infrastructure Yes 
Perplexity Yes 
Personify Health Yes 
Rippling Yes 
Slack Yes 
Sword Yes 
UKG Pro Yes 
Workday HCM Yes 

Integrations

ADP DataCloud No 
Alight No 
Claude No 
Dayforce No 
Gemini No 
Grok No 
Lyra No 
Maven No 
Microsoft Teams No 
Omada No 
OpenAI No 
Optum AI Marketplace No 
Oracle Cloud Infrastructure No 
Perplexity No 
Personify Health No 
Rippling No 
Slack No 
Sword No 
UKG Pro No 
Workday HCM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Avante

Founded

2024

Country

United States

Website

www.avante.ai/

Vendor Details

Company Name

Secova

Website

secova.com

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration No 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant No 
Health Insurance Administration No 
Life Insurance Administration No 
Online Benefits Enrollment No 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Product Features

Benefits Administration

COBRA Administration Yes 
Claims Management No 
Deduction Management Yes 
Disability Insurance Administration Yes 
Employee Benefits Administration Yes 
FMLA Administration Yes 
FSA Administration Yes 
Flexible Spending Accounts No 
For Brokers Yes 
For Employers Yes 
HIPAA Compliant Yes 
Health Insurance Administration Yes 
Life Insurance Administration Yes 
Online Benefits Enrollment Yes 
Premium Billing No 
Provider Management Yes 
Retiree Administration Yes 
Retirement Plan Management No 

HR Compliance

Alerts / Notifications No 
Certifications Management No 
Communication Tools No 
Customizable HR Documents No 
Document Management No 
Records Management No 
Regulations Monitoring No 
Reporting / Analytics No 
Roles / Permissions No 
Version Control No 
Workflow Management No 

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