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Average Ratings 1 Rating
Description
Autura serves as a comprehensive software solution that links state and local governments, towing and recovery services, and vehicle owners, optimizing every stage of the towing process from incident dispatch to vehicle recovery after impound or auction. The platform's automated dispatching feature minimizes radio communication for 911 operators and quickens the response time of tow trucks, while its various modules, including those for impound management, lien processing, credit-card transactions, and vehicle resale, create a seamless workflow for both towing companies and municipalities. Additionally, with integrated analytics and real-time tracking capabilities, Autura enhances transparency and facilitates better decision-making among all involved parties. Notably, Autura refrains from operating tow trucks or storage facilities; instead, it focuses on providing cloud-based software that integrates with governmental and industry systems, aiming to foster safer roadways, expedite vehicle clearances, and boost operational efficiency for both private enterprises and public sector agencies. Through its innovative approach, Autura not only streamlines towing operations but also contributes to improved community safety and service delivery.
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Autura
Founded
2002
Country
United States
Website
autura.com
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Product Features
Towing
Billing & Invoicing
No
Client Management
No
Commission Management
No
Fleet Management
No
Fuel Management
No
Lot Management
No
Maintenance Management
No
Routing
No
Product Features
Physical Security
Checkpoint Tracking
No
Customer Management
No
Data Collection
Yes
Event Management
Yes
Incident Management
Yes
Investigation Management
Yes
Multiple Alarm Queues
Yes