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Average Ratings 3 Ratings

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support

Description

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

Description

ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
ChatGPT Yes 
CyberQP Yes 
Mesh Yes 
MyGlue Yes 
Network Glue Yes 
ScalePad Quoter Yes 
Dark Web ID Yes 
FixFinder Yes 
Halo Service Desk No 
Ingram Micro Cloud Yes 
Kaseya Quote Manager Yes 
Memtime Yes 
Microsoft Exchange Yes 
NinjaOne Yes 
OnPage Yes 
Sherweb Yes 
Slaask Yes 
SuperIT Yes 
ThreatSync Yes 

Integrations

Axis LMS Yes 
ChatGPT Yes 
CyberQP Yes 
Mesh Yes 
MyGlue Yes 
Network Glue Yes 
ScalePad Quoter Yes 
Dark Web ID No 
FixFinder No 
Halo Service Desk Yes 
Ingram Micro Cloud No 
Kaseya Quote Manager No 
Memtime No 
Microsoft Exchange No 
NinjaOne No 
OnPage No 
Sherweb No 
Slaask No 
SuperIT No 
ThreatSync No 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

Contact ConnectWise for pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com/products/autotask-psa

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.connectwise.com/platform/security-management

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Cloud Security

Antivirus No 
Application Security Yes 
Behavioral Analytics Yes 
Encryption Yes 
Endpoint Management Yes 
Incident Management Yes 
Intrusion Detection System Yes 
Threat Intelligence Yes 
Two-Factor Authentication Yes 
Vulnerability Management Yes 

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization Yes 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

Endpoint Detection and Response (EDR)

Behavioral Analytics Yes 
Blacklisting/Whitelisting Yes 
Continuous Monitoring Yes 
Malware/Anomaly Detection Yes 
Prioritization Yes 
Remediation Management Yes 
Root Cause Analysis Yes 

Endpoint Protection

Activity Log Yes 
Antivirus No 
Application Security Yes 
Behavioral Analytics Yes 
Device Management Yes 
Encryption Yes 
Signature Matching Yes 
Web Threat Management Yes 
Whitelisting / Blacklisting Yes 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls Yes 
Internet Usage Monitoring Yes 
Intrusion Detection System Yes 
Threat Response Yes 
VPN No 
Vulnerability Scanning Yes 

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