Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.
Description
ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) software and support solutions help MSPs protect their clients’ critical business assets. From 24/7 threat detection monitoring, incident response, and security risk assessment tools, ConnectWise Cybersecurity Management solutions remove the complexity associated with building an MSP-powered cybersecurity stack and lower the costs of 24/7 monitoring support staff.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
Yes
ChatGPT
Yes
CyberQP
Yes
Mesh
Yes
MyGlue
Yes
Network Glue
Yes
ScalePad Quoter
Yes
Dark Web ID
Yes
FixFinder
Yes
Halo Service Desk
No
Integrations
Axis LMS
Yes
ChatGPT
Yes
CyberQP
Yes
Mesh
Yes
MyGlue
Yes
Network Glue
Yes
ScalePad Quoter
Yes
Dark Web ID
No
FixFinder
No
Halo Service Desk
Yes
Pricing Details
$50 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
Contact ConnectWise for pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Datto, a Kaseya company
Founded
2007
Country
United States
Website
www.datto.com/products/autotask-psa
Vendor Details
Company Name
ConnectWise
Founded
1982
Country
United States
Website
www.connectwise.com/platform/security-management
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
Yes
Document Management
No
Portfolio Management
No
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Product Features
Cloud Security
Antivirus
No
Application Security
Yes
Behavioral Analytics
Yes
Encryption
Yes
Endpoint Management
Yes
Incident Management
Yes
Intrusion Detection System
Yes
Threat Intelligence
Yes
Two-Factor Authentication
Yes
Vulnerability Management
Yes
Cybersecurity
AI / Machine Learning
Yes
Behavioral Analytics
Yes
Endpoint Management
Yes
IOC Verification
Yes
Incident Management
Yes
Tokenization
Yes
Vulnerability Scanning
Yes
Whitelisting / Blacklisting
Yes
Endpoint Detection and Response (EDR)
Behavioral Analytics
Yes
Blacklisting/Whitelisting
Yes
Continuous Monitoring
Yes
Malware/Anomaly Detection
Yes
Prioritization
Yes
Remediation Management
Yes
Root Cause Analysis
Yes
Endpoint Protection
Activity Log
Yes
Antivirus
No
Application Security
Yes
Behavioral Analytics
Yes
Device Management
Yes
Encryption
Yes
Signature Matching
Yes
Web Threat Management
Yes
Whitelisting / Blacklisting
Yes
Network Security
Access Control
Yes
Analytics / Reporting
Yes
Compliance Reporting
No
Firewalls
Yes
Internet Usage Monitoring
Yes
Intrusion Detection System
Yes
Threat Response
Yes
VPN
No
Vulnerability Scanning
Yes