Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Autonom8 has developed a software-as-a-service platform that enables the swift automation of workflows aimed at customer interactions. Over 30 enterprise-level organizations utilize Autonom8's low-code solution. Transforming processes digitally goes beyond merely converting traditional paper interactions into digital formats. The platform integrates machine learning (ML) with natural language processing (NLP) to ensure that these operational journeys are both agile and adaptable. In this context, consider A8Studio as the dedicated kitchen brigade that ensures your needs are met seamlessly. A8Studio provides a dynamic environment for crafting intricate workflows, akin to creating detailed recipes for various scenarios that require hyper-automation. Whether you're aiming to enhance the front-end experience for your concierge team or facilitate customer interactions, A8Studio empowers you to design personalized dialogues that can be launched through A8Chat, enhancing the overall customer experience. This innovative approach not only streamlines operations but also fosters meaningful connections with clients.

Description

Introducing the first hyperautomation platform that seamlessly integrates with any current ITSM tool to reveal and act on insights instantly, thereby enhancing ticket resolution speed and minimizing expenses. The Swish.ai hyperautomation platform not only analyzes and automates processes but also predicts the optimal actions to take, efficiently directing issues to the most suitable agent. By assessing your historical ITSM ticket data, the Swish.ai platform formulates dynamic AI models that continuously adapt to capture insights pertinent to your unique environment. This patented technology transcends traditional natural language processing to grasp your company's specific terminology. It effectively enhances the comprehension of each underlying ticket issue and accurately determines the next best action in real-time. After tickets are properly classified, the platform considers additional live data points before directing them to the most fitting agents. Furthermore, we offer comprehensive reference materials to ensure agents have all necessary resources at their disposal to resolve the ticket effectively, avoiding any delays or rerouting. In this way, Swish.ai not only streamlines operations but also empowers agents to perform at their best.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure DevOps Server No 
BMC Helix Digital Workplace No 
CA Flowdock No 
Datadog No 
GitHub No 
Jira No 
Salesforce No 
ServiceNow No 
Skilling No 
Splunk Cloud Platform No 

Integrations

Azure DevOps Server Yes 
BMC Helix Digital Workplace Yes 
CA Flowdock Yes 
Datadog Yes 
GitHub Yes 
Jira Yes 
Salesforce Yes 
ServiceNow Yes 
Skilling Yes 
Splunk Cloud Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Autonom8

Founded

2017

Country

United States

Website

autonom8.com

Vendor Details

Company Name

Swish.ai

Founded

2017

Country

Israel

Website

swish.ai/

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Alternatives

Nividous Reviews

Nividous

Nividous Software Solutions

Alternatives