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Average Ratings 0 Ratings

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ease
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support

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Description

AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations. AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.

Description

VideoCX is an AI-powered, browser-based video engagement platform built for BFSI. With 100M+ video calls processed, it helps banks, insurers, NBFCs, and fintechs deliver secure onboarding, Video KYC, credit checks, policy servicing, and more. The platform supports 14 industry use cases and 44 customizable product journeys with 100+ built-in features including face match, ID verification, document capture, screen sharing, live routing, and audit-ready recordings. Used by 75+ financial organizations including ICICI Bank, HDFC Life, TATA Capital, and Bajaj Allianz, VideoCX handles over 3 million monthly customer calls. Its AI tools offer transcript summaries, speech-to-text, face analysis, and live language translation. APIs enable seamless integration into existing workflows or independent journeys. Deployment options include SaaS, hybrid (with S3), or on-premise AWS hosting. VideoCX improves compliance, reduces drop-offs, and delivers personalized video interactions at scale.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desk Manager Yes 
Freshdesk Yes 
Salesforce Yes 
ServiceNow Yes 
Zendesk Yes 

Integrations

Desk Manager No 
Freshdesk No 
Salesforce No 
ServiceNow No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AutomationEdge Technologies

Founded

2005

Country

United States

Website

automationedge.com

Vendor Details

Company Name

VideoCX.io

Founded

2017

Country

INDIA

Website

web.videocx.io

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition Yes 
Process Builder No 
Third Party Application Integration No 
Unattended Automation Yes 

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