Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations. AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.

Description

Allowing users to independently reset their IBM i passwords significantly alleviates productivity hurdles for both individuals and IT support staff who usually handle these requests. This self-service approach means that users can bypass the help desk ticketing system for password resets, enabling IT personnel to focus on more pressing technical issues. Given that password resets can constitute up to half of all help desk inquiries, the resultant efficiency improvements can be substantial. To ensure user authenticity and thwart fraudulent reset attempts, it's essential to implement a set of challenge questions that users must answer correctly before a password reset can be granted. Additionally, it's important to configure the system settings in alignment with security policies, establishing clear guidelines regarding the minimum password length, the allowance of character repetition, and whether answers to security questions are case-sensitive. Furthermore, these measures not only enhance security but also empower users by giving them more control over their access credentials.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desk Manager Yes 
Freshdesk Yes 
IBM i No 
Powertech Multi-Factor Authentication No 
Salesforce Yes 
ServiceNow Yes 
Zendesk Yes 

Integrations

Desk Manager No 
Freshdesk No 
IBM i Yes 
Powertech Multi-Factor Authentication Yes 
Salesforce No 
ServiceNow No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AutomationEdge Technologies

Founded

2005

Country

United States

Website

automationedge.com

Vendor Details

Company Name

Fortra

Country

United States

Website

www.fortra.com/products/password-self-service-tool-ibm-i

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition Yes 
Process Builder No 
Third Party Application Integration No 
Unattended Automation Yes 

Product Features

Self-Service Password Reset (SSPR)

Access Control No 
Alerts / Notifications No 
Application Security No 
Compliance Management No 
Credential Management No 
Employee Directory No 
Group Passwords No 
Password Database No 
Password Management No 
Reminders No 
Reporting / Analytics No 
Single Sign On No 
Two-Factor Authentication (2FA) No 

Alternatives

Alternatives

ASPG ReACT Reviews

ASPG ReACT

Advanced Software Products Group
Nividous Reviews

Nividous

Nividous Software Solutions
Specops uReset Reviews

Specops uReset

Specops Software
Core Password Reviews

Core Password

Core Security (Fortra)