Average Ratings 1 Rating
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Description
AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations.
AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.
Description
IBM Cloud Pak for Business Automation is a versatile suite of integrated software tailored for any hybrid cloud environment, aimed at efficiently addressing complex operational issues. Featuring a range of AI-driven automation functions—such as content management, data capture, decision-making, workflow orchestration, and task automation—it offers a flexible approach that allows users to begin with small initiatives and expand as their requirements change. According to the vendor, Robotic Process Automation (RPA) enables organizations to liberate their workforce, enhance decision-making through operational intelligence, and broaden the scope of automation across essential business functions while ensuring secure environments and fostering trust and transparency in multiparty workflows. The solution is adaptable, allowing seamless integration with existing investments. Additionally, with actionable insights generated by AI, built-in metrics to evaluate effectiveness, and user-friendly tools to accelerate innovation, the vendor claims that clients have experienced a remarkable 90% reduction in process completion times, halved customer waiting periods, decreased risks, and saved countless hours of labor. This comprehensive approach not only streamlines operations but also paves the way for sustained growth and efficiency within organizations.
API Access
Has API
No
API Access
Has API
No
Integrations
Desk Manager
Yes
Freshdesk
Yes
IBM Business Automation Workflow
No
IBM Cloud
No
IBM Robotic Process Automation
No
IBM Storage Software Suite
No
Salesforce
Yes
ServiceNow
Yes
Zendesk
Yes
Integrations
Desk Manager
No
Freshdesk
No
IBM Business Automation Workflow
Yes
IBM Cloud
Yes
IBM Robotic Process Automation
Yes
IBM Storage Software Suite
Yes
Salesforce
No
ServiceNow
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AutomationEdge Technologies
Founded
2005
Country
United States
Website
automationedge.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/cloud-pak-for-business-automation
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
Yes
Process Builder
No
Third Party Application Integration
No
Unattended Automation
Yes
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
No
Collaboration
No
Process Change Tracking
No
Process Mapping
No
Process Modeling & Design
No
Visual Workflow Management
No