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Description

AutomationEdge is an Intelligent Robotic Process Automation product that comes bundled with key technologies for automation of front, middle, and back office operations. AutomationEdge offers chatbots, intelligent automation bots, AI, and machine learning capabilities that help clients cut costs, improve response times, grow their business, and achieve compliance. AutomationEdge offers ready-made Bots and a development environment for new Bots. Each organization has different business functions. Some of these repetitive tasks can be time-consuming and error-prone if they are not performed by humans. AutomationEdge – Robotic Process Automation automates repetitive data processes such as processing transactions, collating information, triggering responses and integrating disparate data systems.

Description

IBM Cloud Pak for Business Automation is a versatile suite of integrated software tailored for any hybrid cloud environment, aimed at efficiently addressing complex operational issues. Featuring a range of AI-driven automation functions—such as content management, data capture, decision-making, workflow orchestration, and task automation—it offers a flexible approach that allows users to begin with small initiatives and expand as their requirements change. According to the vendor, Robotic Process Automation (RPA) enables organizations to liberate their workforce, enhance decision-making through operational intelligence, and broaden the scope of automation across essential business functions while ensuring secure environments and fostering trust and transparency in multiparty workflows. The solution is adaptable, allowing seamless integration with existing investments. Additionally, with actionable insights generated by AI, built-in metrics to evaluate effectiveness, and user-friendly tools to accelerate innovation, the vendor claims that clients have experienced a remarkable 90% reduction in process completion times, halved customer waiting periods, decreased risks, and saved countless hours of labor. This comprehensive approach not only streamlines operations but also paves the way for sustained growth and efficiency within organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desk Manager Yes 
Freshdesk Yes 
IBM Business Automation Workflow No 
IBM Cloud No 
IBM Robotic Process Automation No 
IBM Storage Software Suite No 
Salesforce Yes 
ServiceNow Yes 
Zendesk Yes 

Integrations

Desk Manager No 
Freshdesk No 
IBM Business Automation Workflow Yes 
IBM Cloud Yes 
IBM Robotic Process Automation Yes 
IBM Storage Software Suite Yes 
Salesforce No 
ServiceNow No 
Zendesk No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AutomationEdge Technologies

Founded

2005

Country

United States

Website

automationedge.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/cloud-pak-for-business-automation

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition Yes 
Process Builder No 
Third Party Application Integration No 
Unattended Automation Yes 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

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