Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Automation Hero's platform is democratized and bottom-up. Users can create automations from simple tasks to complex business processes using a no-code GUI. They can also add AI at any time without having to rely on IT or data scientists.
The platform also includes Hero_Sonar, Hero_Go, and AI Studio. These allow you to upload or train AI models, and Flow Studio allows you to create automation flows. Robin, Automation Hero's personal assistant, is available for human-in the loop integration. Robin is also a feedback loop that helps improve AI models.
Automation Hero can be used on-premises or in the cloud. Automation Hero is available on-premise or in the cloud. It comes with built-in orchestration.
Description
CustomerHero offers a comprehensive Software with a Service platform that enables businesses to create an impactful Voice of Customer initiative, facilitating the collection, analysis, and utilization of customer feedback to enhance overall experiences and foster loyalty. Suitable for organizations of all sizes and sectors, CustomerHero consolidates feedback management into a single interface, providing tools tailored for customer experience, employee engagement, patient satisfaction, guest interactions, and multichannel feedback. This solution empowers teams to gain deeper insights into customer needs, surpass expectations at every interaction, and transform unprocessed information into actionable strategies through immediate insights, relevant feedback, and customizable dashboards. By gathering feedback at every interaction point, whether online or in-store, CustomerHero constructs a cohesive understanding of the customer journey, ensuring that feedback is not merely accumulated but catalyzes significant improvements throughout the business and drives a culture of continuous enhancement. Ultimately, CustomerHero helps organizations not only listen to their customers but also respond effectively, leading to sustained growth and stronger relationships.
API Access
Has API
No
API Access
Has API
No
Integrations
Oracle BPM Suite
No
Salesforce
No
ServiceNow
No
Pricing Details
$6 per node
Consumption-based pricing:
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Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Automation Hero
Founded
2017
Country
United States
Website
automationhero.ai
Vendor Details
Company Name
CustomerHero
Country
Poland
Website
www.customerhero.com
Product Features
Deep Learning
Convolutional Neural Networks
No
Document Classification
Yes
Image Segmentation
Yes
ML Algorithm Library
No
Model Training
Yes
Neural Network Modeling
No
Self-Learning
Yes
Visualization
Yes
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
Yes
Code-free Development
Yes
Image Recognition
Yes
Optical Character Recognition
Yes
Process Builder
No
Third Party Application Integration
Yes
Unattended Automation
Yes
Sales Force Automation
Call Management
No
Campaign Management
No
Channel Management
No
Commission Management
No
Contact Management
No
Contract Management
No
Customer Database
No
Email Marketing
No
Field Sales Management
No
Lead Management
No
Opportunity Management
No
Performance Metrics
No
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No