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ease
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design
support

Average Ratings 0 Ratings

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ease
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design
support

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Description

Break the invisible barriers between systems, apps, and data. Meet the agentic automation platform that makes quick work of your most complex processes. Make getting things done look easy—because it is. Orchestrate your most complex, critical processes across systems and teams, leaving app and data silos in the dust. Drive every process at maximum speed. Set up and apply AI + automation wherever your teams work with simple-to-use tools and expert support. Get peace of mind and automate with AI in any context, no matter how complex, with full security and governance controls. Get right-size support every step of the way. Start with do-it-yourself training, community expertise from 1M+ automation professionals, and a global partner ecosystem.

Description

Minded AI represents a cutting-edge customer support solution that utilizes AI agents designed to emulate the problem-solving abilities of human representatives. These intelligent agents leverage customer data, reference help center materials, and perform necessary actions to address issues, boasting a resolution success rate of over 70% and achieving remarkable accuracy of 99.8% in real-world applications. Created by professionals with backgrounds at major tech companies like Alibaba and Google, Minded AI prioritizes precision and safety while scaling, featuring elements such as prompts for clarifying questions, prevention of irrelevant responses, and smooth handoffs to human agents when required. The platform is fortified with enterprise-level security measures, including built-in masking for Personally Identifiable Information (PII), ensuring that sensitive information remains secure within the client’s infrastructure, while also adhering to stringent SOC 2 and GDPR compliance standards. Success stories from clients illustrate Minded AI's significant impact, including a notable instance where a 75% resolution rate was achieved within just three months, showcasing its effectiveness in enhancing customer support operations. Moreover, the platform continues to evolve, integrating user feedback to refine its capabilities and further optimize the customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AccountMate
Aspire Automation Finder
AuraQuantic
BlueSwan
Camunda
Claude
ClearProcess
Cognixia
Delinea Cloud Access Controller
FundCount
Google Cloud Anti Money Laundering AI
Google Cloud Document AI
Graip.AI
Microsoft 365
Mule ESB
Ocrolus
OpenAI
Project360
Rossum
V-Person

Integrations

AccountMate
Aspire Automation Finder
AuraQuantic
BlueSwan
Camunda
Claude
ClearProcess
Cognixia
Delinea Cloud Access Controller
FundCount
Google Cloud Anti Money Laundering AI
Google Cloud Document AI
Graip.AI
Microsoft 365
Mule ESB
Ocrolus
OpenAI
Project360
Rossum
V-Person

Pricing Details

$750.00
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Automation Anywhere

Founded

2003

Country

United States

Website

www.AutomationAnywhere.com

Vendor Details

Company Name

Minded

Country

United States

Website

www.minded.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Procure to Pay

Billing & Invoicing
Budgeting / Forecasting
Compliance Management
Contract Lifecycle Management
Financial Reporting
Integration Management
Inventory Management
Order Management
Vendor Management

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Workload Automation

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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