Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Break the invisible barriers between systems, apps, and data. Meet the agentic automation platform that makes quick work of your most complex processes. Make getting things done look easy—because it is. Orchestrate your most complex, critical processes across systems and teams, leaving app and data silos in the dust. Drive every process at maximum speed. Set up and apply AI + automation wherever your teams work with simple-to-use tools and expert support. Get peace of mind and automate with AI in any context, no matter how complex, with full security and governance controls. Get right-size support every step of the way. Start with do-it-yourself training, community expertise from 1M+ automation professionals, and a global partner ecosystem.

Description

Lorikeet is an advanced AI support agent specifically engineered to tackle intricate customer service challenges by employing workflows similar to those used by human representatives. In contrast to simple AI chatbots that are confined to addressing basic inquiries, Lorikeet's distinctive design empowers it to execute tasks that align closely with human capabilities, thereby enabling organizations to enhance their support services without the need to expand their workforce. This AI solution integrates effortlessly with current support infrastructures, tapping into help centers, resource guides, and standard operating procedures to deliver precise and context-aware responses. It interacts with customers when it possesses enough context and appropriately escalates issues to human agents when required, ensuring that every interaction is both suitable and assured. Lorikeet adeptly navigates intricate, multi-step procedures, collecting information, making informed decisions, liaising with internal teams as needed, and fostering conversations that resemble human dialogue, all while maintaining a high level of reliability. Through its sophisticated capabilities, Lorikeet not only improves efficiency but also enhances customer satisfaction by providing timely and effective support.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Yes 
Amazon Bedrock Yes 
Cognixia Yes 
Docugami Yes 
Excel Pilot Logbook Yes 
Flowable Yes 
FundCount Yes 
HubSpot CRM No 
Intercom No 
Mendix Yes 
Microsoft 365 Yes 
Project360 Yes 
Rossum Yes 
SAP Store Yes 
SendGrid No 
Shopify No 
Solvemate Yes 
Stripe No 
VisitStream Yes 

Integrations

Adobe Acrobat No 
Amazon Bedrock No 
Cognixia No 
Docugami No 
Excel Pilot Logbook No 
Flowable No 
FundCount No 
HubSpot CRM Yes 
Intercom Yes 
Mendix No 
Microsoft 365 No 
Project360 No 
Rossum No 
SAP Store No 
SendGrid Yes 
Shopify Yes 
Solvemate No 
Stripe Yes 
VisitStream No 

Pricing Details

$750.00
Cloud-Based access:
Control Room User
Unattended Bot Runner User
Bot Creator User
Add on capabilities:
Unattended Bot Runners
Attended bot Runners
Bot Insight
AARI Digital Assistant
Discovery Bot
IQ Bot Pre Built Bots in Productivity Pack
Advanced Capabilities:
Bot Store Marketplace
Mobile App
Bot Lifecycle Management
Workload Management
Built-in DR on Cloud
Free Trial Yes 
Free Version Yes 

Pricing Details

$500 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Automation Anywhere

Founded

2003

Country

United States

Website

www.AutomationAnywhere.com

Vendor Details

Company Name

Lorikeet

Founded

2023

Country

Australia

Website

www.lorikeetcx.ai/

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales Yes 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) No 

Business Process Management

Access Controls / Permissions Yes 
Alerts / Notifications Yes 
Business Process Automation Yes 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking Yes 
Process Mapping Yes 
Process Modeling & Design Yes 
Visual Workflow Management Yes 

Forms Automation

Approval Process Control No 
Archiving & Retention No 
Collaboration No 
Document Indexing No 
Drag & Drop No 
Full Text Search No 
Remote Document Access No 
Rules-Based Workflow No 
Text Editing No 
Version Control No 

Low-Code Development

AI-Assisted Development No 
Business Process Automation Yes 
Collaborative Development No 
Data Aggregation and Publishing No 
Deployment Management No 
Drag & Drop No 
Integrations Management No 
Iteration Management No 
Performance Monitoring No 
Requirements Management No 
Templates No 
Visual Modeling No 
Web / Mobile App Development No 
Workflow Management Yes 

Procure to Pay

Billing & Invoicing No 
Budgeting / Forecasting No 
Compliance Management No 
Contract Lifecycle Management No 
Financial Reporting No 
Integration Management No 
Inventory Management No 
Order Management No 
Vendor Management No 

Robotic Process Automation (RPA)

Analytics Yes 
Attended Automation Yes 
Code-free Development Yes 
Image Recognition Yes 
Optical Character Recognition Yes 
Process Builder Yes 
Third Party Application Integration Yes 
Unattended Automation Yes 

Workload Automation

Alerts / Notifications Yes 
Audit Trails Yes 
Business Process Management Yes 
Cross-Platform Scheduling Yes 
Dashboard Yes 
Data Analysis / Visualization Yes 
Event-Triggers Yes 
Load Balancing Yes 
Resource-Based Scheduling Yes 
Robotic Process Automation (RPA) Yes 
Workflow Foundation Support Yes 

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