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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Gnani.ai's AI-driven virtual assistant is a powerful and adaptable solution aimed at greatly improving customer interactions while simultaneously lowering operational expenses. This platform provides a low-code/no-code interface with more than 100 pre-configured workflows, enabling organizations to launch their services in under a week. It accommodates over 40 languages, guarantees immediate responses, and achieves a remarkable 70% cut in operational costs. Thanks to its sophisticated natural language understanding (NLU) features, it can effectively manage queries with multiple intents and entities, maintaining over 90% accuracy. Additionally, the system incorporates continuous unsupervised learning, which guarantees that the virtual assistant evolves and enhances its performance over time. With such impressive capabilities, businesses can expect not only efficiency but also a significant boost in user satisfaction.

Description

Introducing an advanced virtual agent designed for automating both inbound and outbound voice and chat interactions with your desired audience. This all-in-one platform provides business process automation through voice and text, ensuring accessibility around the clock and across multiple languages. With this solution, you can effortlessly manage all conversation-driven business operations from initiation to completion. Scotty is offered as a managed service under a pay-per-use pricing model, eliminating the need for any initial investment. By leveraging your existing data, Scotty crafts relevant and contextual customer journeys while delivering real-time insights. No more long waits - Scotty efficiently manages inbound and outbound phone calls from beginning to end. It is capable of scaling from a single interaction to millions of calls, chats, and emails on the same platform. You won’t incur any license fees or monthly payments; you only pay for the contacts you utilize. Additionally, Scotty facilitates straightforward and effective integration, allowing for seamless connections between your current platforms and teams. This innovative solution is designed to enhance customer engagement and streamline operations for businesses of all sizes.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Dynamics 365 Yes 
Zendesk Yes 
Amazon Connect Yes 
Ameyo by Exotel Yes 
Aspect CTRM Yes 
Avaya Cloud Office Yes 
Facebook Messenger No 
Genesys Cloud CX Yes 
Gensys X No 
KPN Zorg Messenger No 
Magento No 
Microsoft Azure No 
Sage Accounting No 
Salesforce No 
Slack No 
Twilio Yes 
Workday Extend No 

Integrations

Freshdesk Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Dynamics 365 Yes 
Zendesk Yes 
Amazon Connect No 
Ameyo by Exotel No 
Aspect CTRM No 
Avaya Cloud Office No 
Facebook Messenger Yes 
Genesys Cloud CX No 
Gensys X Yes 
KPN Zorg Messenger Yes 
Magento Yes 
Microsoft Azure Yes 
Sage Accounting Yes 
Salesforce Yes 
Slack Yes 
Twilio No 
Workday Extend Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

gnani.ai

Country

India

Website

www.gnani.ai/products/ai-powered-virtual-assistant/

Vendor Details

Company Name

Scotty Technologies

Country

Netherlands

Website

scottytechnologies.com

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives