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Description
We provide a low-code AI solution designed for the creation of smart digital assistants that address your most significant customer service challenges. At the heart of our technology lies natural language processing, which caters to your immediate demands, adapts based on your business insights, and achieves global automation rates exceeding 80%. Our Intelligent Virtual Assistant is engineered to streamline support interactions with little to no human involvement required. It offers comprehensive transactional automation, such as processing payments and modifying orders, by seamlessly integrating with leading business platforms. Unlike traditional chatbots that rely on rule-based systems and generic industry training, often resulting in limited effectiveness and poor customer experiences, Automaise introduces an AI layer specifically customized for your organization. This bespoke AI solution is adept at comprehending customer behaviors as it continually learns from your top-performing agents and utilizes your customer support data for its training, thereby enhancing the overall service experience. As a result, businesses can expect improved efficiency and satisfaction among their customer base.
Description
SpiceX is a tool that enables organizations to connect disparate client data sources and workflows to provide exceptional customer service. Our customers are our greatest asset, and they are our most valuable asset. Low-code platform that enables data integration, case management, workflow management, and workflow management. This platform is the best for helping you transform your customer journey. Combine data from multiple sources into one interface. Your users will have the right data at the right time from the right system. Multiple data streams can be displayed in one view. Data can also be written to any number of connected systems. You can create the perfect platform for you business by combining the best-in class applications for each function into one interface. Instead of trying to find one-size-fits all business processes, use each application for its specific purpose. You can add an extra layer of security by restricting access to systems that are truth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Boomi
No
Dentrix
No
Dialpad Sell
No
Elavon
No
Five9
No
GoTo Connect
No
HubSpot Customer Platform
No
IBM InfoSphere Master Data Management
No
IBM Watson
No
Integrations
Amazon Connect
Yes
Boomi
Yes
Dentrix
Yes
Dialpad Sell
Yes
Elavon
Yes
Five9
Yes
GoTo Connect
Yes
HubSpot Customer Platform
Yes
IBM InfoSphere Master Data Management
Yes
IBM Watson
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99.70 per month
Purchased in blocks of 10 Users ($997.00/month). Provides full access to the platform including access to the automation suite.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Automaise
Founded
2017
Country
Portugal
Website
www.automaise.com
Vendor Details
Company Name
SpiceX
Country
United States
Website
www.spicex.com
Product Features
Low-Code Development
AI-Assisted Development
Yes
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
No
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
Yes
Iteration Management
Yes
Performance Monitoring
No
Requirements Management
No
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Low-Code Development
AI-Assisted Development
Yes
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
Yes
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
Yes
Iteration Management
Yes
Performance Monitoring
Yes
Requirements Management
Yes
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
Yes
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
