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Description
We provide a low-code AI solution designed for the creation of smart digital assistants that address your most significant customer service challenges. At the heart of our technology lies natural language processing, which caters to your immediate demands, adapts based on your business insights, and achieves global automation rates exceeding 80%. Our Intelligent Virtual Assistant is engineered to streamline support interactions with little to no human involvement required. It offers comprehensive transactional automation, such as processing payments and modifying orders, by seamlessly integrating with leading business platforms. Unlike traditional chatbots that rely on rule-based systems and generic industry training, often resulting in limited effectiveness and poor customer experiences, Automaise introduces an AI layer specifically customized for your organization. This bespoke AI solution is adept at comprehending customer behaviors as it continually learns from your top-performing agents and utilizes your customer support data for its training, thereby enhancing the overall service experience. As a result, businesses can expect improved efficiency and satisfaction among their customer base.
Description
Effortlessly develop advanced web applications aimed at data gathering and process automation without needing to write code. HCL Leap provides a low-code development environment that streamlines the design, creation, and implementation of applications. You can register for our sandbox to explore sample applications, access training resources, and experience the product firsthand! HCL Leap serves as a flexible and user-friendly tool that empowers business users to craft and implement applications and forms that enhance customer interactions while optimizing processes. Manage updates to customer insurance policies, assess customer credit portfolios, and facilitate online customer support seamlessly. Additionally, it features an airline claims system for monitoring customer inquiries and managing online requests. The platform promotes customer engagement, streamlines satisfaction processes, and centralizes employee user accounts, making it an indispensable asset for any organization looking to improve efficiency and service quality. With HCL Leap, transforming your business operations has never been easier or more efficient.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Automaise
Founded
2017
Country
Portugal
Website
www.automaise.com
Vendor Details
Company Name
HCL Software
Founded
1976
Country
Italy
Website
www.hcltechsw.com/leap
Product Features
Low-Code Development
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management
Product Features
Low-Code Development
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management