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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Autointelli Inc, a leader in AIOps, delivers innovative solutions that revolutionize modern IT operations through a combination of automation and advanced machine learning techniques. Our focus on providing solutions has led us to create an AIOps platform designed to streamline data center automation. By utilizing the Autointelli AIOps platform, you can effectively minimize alert noise, pinpoint root issues, and reallocate your team to focus on more critical IT responsibilities. Partner with us to enhance your digital workplace experience. The Autointelli AIOps platform accelerates event correlation and seamlessly escalates complex incidents to the appropriate engineers. Furthermore, it includes a robust self-service automation feature, enabling users to design countless workflows for automation purposes. The platform's root cause analysis capability allows for the identification of core issues affecting both hardware and software. Additionally, our analytics tools are engineered to boost your business performance by gleaning valuable insights from all significant data sources, ensuring you remain competitive in a rapidly changing landscape. As technology evolves, having an intelligent AIOps solution becomes essential for sustained operational success.

Description

BMC Helix is an AI-enhanced, cloud-based service and operations management platform aimed at providing businesses with comprehensive visibility, automation, and proactive oversight of their IT services, infrastructure, and operational workflows. Central to BMC Helix is the integration of IT service management (ITSM), operations management (ITOM/AIOps), asset and configuration management, service catalog and ticketing systems, knowledge management, self-service portals, and AI-driven automation agents, allowing companies to handle incident, problem, change, asset, and service desk processes within a unified framework. With its built-in generative and "agentic" AI technology (BMC HelixGPT), the platform streamlines repetitive tasks, uncovers valuable insights, categorizes recurring incidents for effective problem management, and suggests or initiates remediation actions to minimize manual effort and speed up resolution times. By leveraging such advanced tools, BMC Helix empowers organizations to enhance their operational efficiency and improve service quality significantly. This comprehensive approach not only simplifies IT management but also fosters a more responsive and adaptable business environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jitterbit No 
ciopulse No 

Integrations

Jitterbit Yes 
ciopulse Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Autointelli Systems

Founded

2018

Country

India

Website

www.autointelli.com

Vendor Details

Company Name

BMC Helix

Founded

2025

Country

United States

Website

www.helixops.ai/it-solutions/bmc-helix.html

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

CMDB

Change Management No 
Configuration Management No 
Data Visualization No 
Device Auto Discovery No 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management No 
Knowledge Base No 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal No 

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